Job Description

Job Summary:

As a

Supervisor at Harvey's

, you play a key leadership role in supporting daily operations, maintaining service standards, and guiding team performance. You will help oversee shifts to ensure smooth execution across all dayparts -- opening, midday, and closing -- while maintaining an exceptional guest experience through hands-on support, coaching, and operational focus. Full availability and strong leadership skills are essential.

Key Responsibilities:

Team Leadership & Guest Experience:

Lead by example in delivering friendly, engaging service and high-quality food. Support team onboarding, training, and performance coaching. Monitor service flow and jump in as needed to resolve bottlenecks and ensure guest satisfaction. Handle guest concerns professionally and promptly, escalating issues when appropriate.

Operations & Shift Management:

Supervise assigned shifts, ensuring operational checklists and standards are met. Delegate and monitor team responsibilities across all workstations (grill, garnish, cashier, drive-thru, etc.). Conduct food safety and sanitation checks throughout the shift. Complete opening and/or closing procedures in accordance with brand and safety standards.

Administrative Support:

Assist in monitoring inventory and restocking to ensure shift readiness. Operate and oversee POS functions, including cash handling and shift reconciliations. Communicate shift handover updates and team performance highlights to management.

Opening Duties (As Scheduled):

Lead pre-shift setup, including equipment checks, food prep, and team briefings. Ensure cleanliness and readiness across all areas of the restaurant. Perform temperature logs and sanitation verifications.

Closing Duties (As Scheduled):

Oversee the full shutdown of operations, ensuring cleanliness and security. Conduct final walkthroughs, equipment checks, and reporting procedures. Support team in end-of-day cleaning and organizing tasks.

Qualifications:

Previous experience in a quick-service or fast-paced restaurant environment is required. Prior leadership, key-holder, or supervisory experience is a strong asset. Must have full availability across various shift types (early morning, midday, evenings, weekends, and holidays). Able to lift up to 25 lbs and remain on your feet for extended periods. Strong communication, time management, and problem-solving skills. A hands-on leader with a positive attitude and team-first mentality.

What We Offer:

Competitive wages Flexible full-time or part-time scheduling Opportunities for advancement into management roles Employee meal discounts

Harvey's

is an equal opportunity employer and is committed to building an inclusive and diverse workplace. If you're a team player who thrives in a leadership role and enjoys a fast-paced environment, we'd love to hear from you.

Apply today and take the next step in your restaurant leadership career with Harvey's!

Job Types: Full-time, Part-time

Pay: $17.20-$18.20 per hour

Ability to commute/relocate:

Windsor, ON N8W 1E9: reliably commute or plan to relocate before starting work (required)
Experience:

Leadership: 1 year (preferred)
Work Location: In person