Job Description

Location: 114 Dundas St W, Toronto, ON

Store Supervisor

Duties:

- Oversee the daily operations of the hotel, ensuring smooth and efficient functioning of all departments
- Manage and supervise staff members, providing guidance, training, and support as needed
- Monitor guest satisfaction and address any concerns or issues promptly and effectively
- Coordinate with other departments to ensure seamless communication and collaboration
- Maintain inventory levels and order supplies as necessary
- Ensure compliance with all hotel policies, procedures, and safety standards
- Handle guest inquiries, requests, and complaints in a professional and courteous manner
- Assist in the development and implementation of new policies and procedures to improve operational efficiency

Requirements:

- Previous experience in a supervisory or managerial role within the hospitality industry is preferred
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Knowledge of hotel operations, including front desk, housekeeping, maintenance, and food and beverage services
- Proficient computer skills, including knowledge of hotel management software systems
- Flexibility to work various shifts, including evenings, weekends, and holidays

Summary

As a Shift Supervisor, you will oversee daily operations in a fast-paced restaurant environment, ensuring exceptional customer service and efficient team management. Reporting to the Restaurant Manager, you will utilize your core skills in supervising, food handling, and restaurant management to lead your team effectively. Your strong communication and leadership abilities will foster a positive work atmosphere, while your experience with POS systems and food preparation will enhance operational efficiency. Join our team to drive success and create memorable dining experiences for our guests.

Job Type: Full-time

Pay: $18.75-$21.50 per hour

Ability to commute/relocate:

Toronto, ON M5G 1C3: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Customer service: 1 year (required) Management: 1 year (required)
Language:

English (preferred)
Licence/Certification:

Smart Serve (preferred)
Work Location: In person