We are seeking a dedicated and experienced Shift Manager to oversee daily operations in our fast-paced restaurant environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Shift Manager, you will be responsible for ensuring the smooth operation of the restaurant during your shift, managing staff, and maintaining high standards of food safety and quality.
Responsibilities
Supervise and lead team members to ensure efficient operations during shifts
Oversee food preparation, cooking, and presentation to meet quality standards
Manage cash handling procedures and maintain accurate financial records
Utilize POS systems (Aloha POS, Micros POS) for order processing and inventory control
Conduct staff training and development to enhance team performance
Ensure compliance with food safety regulations and proper food handling practices
Assist in inventory management and ordering supplies as needed
Provide exceptional customer service by addressing guest inquiries and resolving issues promptly
Collaborate with upper management on budgeting and operational strategies
Maintain cleanliness and organization of the kitchen and dining areas
Requirements
Proven experience in a quick service or fast food restaurant setting
Strong background in food service management, including culinary experience
Excellent leadership skills with the ability to motivate and manage a team
Knowledge of inventory control processes and cash handling procedures
Experience with training & development of staff members
Familiarity with hospitality management principles and practices
Ability to work in a fast-paced environment while maintaining attention to detail
Strong communication skills for effective interaction with customers and team members
Previous experience in restaurant management or supervisory roles is preferred
Join our team as a Shift Manager where you can make an impact through your leadership while fostering a positive work environment!
Job Types: Full-time, Part-time
Pay: $15.00-$16.00 per hour
Expected hours: 35 per week
Language:
English (preferred)
Work Location: In person
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