Job Description

Overview

We are seeking a dedicated and experienced Shift Manager to join our dynamic team in a fast-paced food service environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Shift Manager, you will oversee daily operations, ensuring that our standards for quality, efficiency, and customer satisfaction are met. Your role will involve managing staff, maintaining inventory control, and ensuring compliance with food safety regulations.

Responsibilities

Supervise daily operations of the restaurant, ensuring efficient workflow and high-quality service. Train and develop staff in food preparation, cooking techniques, and customer service best practices. Manage inventory control to minimize waste and ensure the availability of necessary supplies. Handle cash management processes, including cash handling and POS system operations Conduct interviews and assist in hiring new team members to build a strong workforce. Implement food safety protocols to maintain compliance with health regulations. Collaborate with management to ensure timely food production and quality standards. Address customer inquiries and concerns promptly to enhance guest satisfaction. Foster a positive work environment through effective team management and leadership.

Requirements

Proven experience in a quick service or fast food restaurant setting is essential; fine dining experience is a plus. Strong background in food service management, including kitchen management and food handling practices. Excellent supervisory experience with the ability to lead a diverse team effectively. Familiarity with cash handling procedures and POS systems Knowledge of inventory control processes and food production techniques. Exceptional customer service skills with the ability to resolve conflicts amicably. Culinary experience or formal training in hospitality management is preferred. Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail. Strong leadership qualities with a focus on training & development of staff members.
Job Type: Full-time

Pay: $16.50-$18.00 per hour

Expected hours: 40 per week

Application question(s):

Are you available for all shifts. This is a 24 hour restaurant. While we do have overnight staff there may be occasion to cover an overnight shift. Do you require specific time off? Holiday planned? (Anything more than 2 days per week)
Experience:

Supervisor or Management : 1 year (required)
Location:

Red Deer, AB T4N 4C6 (required)
Work Location: In person