Job Description

Shift Supervisor (Keyleader) - Lonsdale, North Vancouver

Do you LOVE interacting with all kinds of people?

Are you good at working with a team?

Do you have natural sales ability?

Can you stay upbeat at all times in a fun, fast-paced environment?

If you answered YES to all of the above, Rosemary Rocksalt is your dream job. We bake fresh Montreal-style bagels from scratch all day long, make bagel sandwiches, serve up coffee, and delight every single person who walks through our door. We believe in spreading happiness through great food.

We're looking to recruit someone for a full-time position.

You may even HAVE a job already, but we think you'll like THIS one better.
As a Supervisor at Rosemary Rocksalt, you will play a crucial role in ensuring our customers have an exceptional experience. You will oversee food preparation, maintain cleanliness and hygiene, and drive sales. Your responsibilities will include opening and closing the store, placing orders, updating and creating SOPs, managing inventory, and interviewing, hiring, and training your peers. You will also share duties with the front-of-house team and be a key player in maintaining the high standards of our establishment.

As a shift supervisor (keyleader), you'll be responsible for:
- Open and close the store

- Supervise food preparation and ensure food safety standards are met

- Stock and maintain inventory

- Place store orders and manage supplies

- Develop and update Standard Operating Procedures (SOPs)

- Ensure the store is clean and always organized

- Drive sales and ensure customer satisfaction

- Interact with and educate customers

- Handle cash and work a till

- Upsell products and make sandwiches

- Interview, hire, train, and coach staff

- Maintain a positive and motivating work environment

- Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food

- Estimate and order ingredients and supplies required for meal preparation

- Prepare food order summaries for chef according to requests

- Ensure that food and service meet quality control standards

What you get:

Keyleader starting wage of $19.74/hr + tips (extra $2-$4/hour) Yearly health & wellness credit (working 25 hours/week) Yearly tuition reimbursement credit (working 25 hours/week) Free sandwich while working, unlimited bagels & spreads Free dozen/week, 30% discount on everything else!

Availability requirements:

Full availability Able to work opening shifts (6:30am-3:00pm) & closing shifts (11am-7.30pm) Full time availability, working 32-40 hours (depending on preference)

Qualifications:

One year prior food service experience One year prior supervising experience Able to read, write and comfortably communicate in English Sales mentality, with a self-led attitude Completion of secondary school is required Completion of a community college program in food service administration, hotel and restaurant management or related discipline or several years of experience in food preparation or service are considered assets FOODSAFE Level I Certificate
Job Types: Full-time, Permanent

Pay: From $19.74 per hour

Benefits:

Discounted or free food Flexible schedule On-site parking Store discount Tuition reimbursement Wellness program
Experience:

Restaurant: 1 year (required)
Work Location: In person