Job Description

Job Overview

We are seeking a dedicated and experienced Shift Manager to oversee daily operations in our restaurant. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Shift Manager, you will be responsible for managing staff, ensuring food safety standards, and maintaining a high level of service during your shift. Your role will be pivotal in creating a positive dining experience for our guests while supporting the overall goals of the establishment.

Responsibilities

Supervise and coordinate daily operations of the restaurant, ensuring smooth service and adherence to quality standards. Train, mentor, and manage staff to foster a positive work environment and promote teamwork. Oversee food preparation and cooking processes to ensure compliance with food safety regulations. Handle cash transactions accurately using the POS system, including Micros POS. Manage inventory levels and assist with ordering supplies as needed. Conduct interviews and assist in the hiring process for new team members. Address customer inquiries and complaints promptly to enhance guest satisfaction. Maintain cleanliness and organization in both front-of-house and back-of-house areas. Ensure compliance with health and safety regulations within the restaurant environment.

Requirements

Proven experience in restaurant management or supervisory roles within the food industry. Strong knowledge of food preparation, cooking techniques, and food handling practices. Excellent customer service skills with the ability to resolve issues effectively. Experience with cash handling and familiarity with POS systems (Micros POS preferred). Leadership qualities with the ability to motivate and manage a diverse team. Background in hospitality or hotel management is a plus. Previous experience as a barista or in serving roles is advantageous. Ability to work flexible hours, including evenings and weekends, as required by business needs. If you are passionate about the food industry and have a knack for leadership, we invite you to apply for this exciting opportunity as a Shift Manager!
Job Types: Full-time, Permanent

Benefits:

Dental care Extended health care Life insurance Store discount Vision care
Work Location: In person