Job Description

Front of House (FOH) Shift Supervisor

Big T's BBQ - West Springs | Calgary, AB

Big T's BBQ West Springs is seeking a reliable, hands-on Front of House (FOH) Shift Supervisor to support evening operations in a fast-casual restaurant environment.

This role is ideal for someone comfortable leading a small team, stepping in where needed, and assisting with both front-of-house and light kitchen duties.

This is a part-time leadership position with a consistent weekly schedule.

Schedule & Hours

Thursday to Monday

5 shifts per week

Evening shifts during the week

Longer shifts on Saturday and Sunday

Approximately 25-30 hours per week

Key Responsibilities

Supervise and support all on-shift staff (typically 2-3 team members per evening). Provide hands-on support, including assisting with food preparation as needed.

Ensure a smooth service flow and effective communication between the front and back of house. Handle guest questions, concerns, and issue resolution professionally.

Oversee proper kitchen closing procedures and end-of-night standards

Maintain a safe, organized, and welcoming environment for guests and staff. Work closely with senior management to meet operational standards

Qualifications

Previous experience as a FOH Supervisor, Shift Lead, or similar leadership role

Comfortable working in a fast-casual or small-team restaurant setting

Willingness to assist with light kitchen duties when required

Strong leadership, communication, and problem-solving skills

Reliable availability for Thursday-Monday shifts

Valid Pro-Serve certification (required)

Compensation

$17.00 - $18.00 per hour

Tip out paid over and above the hourly rate

Pay based on experience and role responsibilities

Apply through Indeed with your resume and a brief overview of your hospitality leadership experience.

Job Type: Part-time

Pay: $16.50-$17.50 per hour

Expected hours: 25 - 30 per week

Work Location: In person