Job Description

Job Posting Title Shift Scheduling Specialist- (Temporary)

Job Category FIR Service Delivery

Language Requirements English / Anglais

Posting End Date 2023-05-08

Job Grade ATP-5

Pay Range $68,256 - $85,317

Job Summary Under the direction of the Manager, Shift Optimization, the Shift Scheduling Specialist is the focal point for preparing, adapting, establishing and implementing operational personnel shift schedules in a complex scheduling environment.



Key Accountabilities:

• Plans, creates and reviews employee schedules in a complex scheduling environment for operational staff within the FIR by maximizing human resources, training and other on-going requirements to ensure operational requirements are met, all while respecting established publishing deadlines
• Ensures that all employee schedules are compliant with the applicable collective agreement, Canadian Labor Code, unit policies and directives, as well as other governing directives and regulations which may apply
• Monitors employee schedules and iSIGN daily and identifies schedule deficiencies to management. With the manager approval, makes necessary adjustments to schedules by calling employees for overtime coverage to ensure that all operational needs are met and / or notifying employees of changes made in a timely, cost efficient manner
• Establishes and maintains a current employee overtime list and provides equal distribution of overtime among employees as per specified contract agreements, while ensuring CLC hours are not exceeded
• Performs daily close-day verification (iSIGN report), to validate data accuracy between the sign-in sheet (iSIGN report) and the Employee Scheduling System, while adhering to the applicable collective agreement(s), Canadian Labor Code, as well as other governing directives and regulations which may apply
• Prepares and provides cost effective options that minimize impact to the ATS operations when generating new cycles for employees

Job Requirements

Education:

• Successful completion of secondary school or an acceptable combination of education, training and/or experience

Experience:

• 3 or more years of experience in employee scheduling
• Experience in providing administrative or operations support.
• Experience in the use of office computer software applications and data manipulation and reporting tools such as Word and Excel

The following experience factors will be considered an asset:

• Experience with pay and leave systems
• Supervisory and Instructional experience
• Experience in the interpretation of collective agreements

Knowledge:

• The work requires considerable knowledge of automated scheduling tools (Employee Scheduling System) and of various software applications (Microsoft Outlook, Word, Excel, and Power Point) as well as the intricacies involved in shift scheduling as it applies to the ATS environment
• Knowledge of collective agreements, NCJC and CLC guidelines and regulations as well as corporate policies and / or guidelines, administrative policies, practices and procedures
• Knowledge of the Air Traffic Services environment and experience in coordinating and providing administrative support services in an operational environment
• Knowledge of HR automated pay and leave systems and their interaction with the Employee Scheduling System

Abilities :

• Ability to perform scheduling tasks in telework or flexible work environment
• Ability to work autonomously and support a virtual team
• Ability to multitask and work under pressure to meet deadlines.
• Ability to prioritize work tasks
• Ability to communicate effectively verbally and in writing
• Ability to provide advice to management and represented employees

Personal Suitability :

• The work requires the ability to provide assistance/guidance to management, staff and site personnel in support of the scheduling processes
• Demonstrates professionalism and tact within team and with all stakeholders
• Committed to working within team to achieve shared goal
• Familiar and/or able to develop skills utilizing scheduling software applications

Working Conditions:

• This position will be responsible for shift scheduling in the Toronto Flight Information Region and will be required to work hours consistent with this time zone.
• NAV CANADA is recruiting top talent across Canada, and we are offering the flexibility for new team members to work remotely.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive in accordance with NAV CANADA\xe2\x80\x99s Drug and Alcohol policy.

We thank all applicants for their interest; only those selected for an interview will be contacted.

Nav Canada