Job Description

About Us

Popeyes Louisiana Kitchen is one of the fastest-growing quick-service restaurant brands in Canada. Our mission is to deliver exceptional guest experiences through high-quality food, efficient service, and a welcoming environment. We are expanding our teams at our Markham and Queens Quay locations and are seeking friendly, reliable, and motivated individuals who thrive in a fast-paced environment.

If you are passionate about customer service, enjoy working in a team, and want opportunities to grow, we want to hear from you.

Job Summary

We are hiring

Shift Managers and Team Members

for our Popeyes Louisiana Kitchen locations at

169 Enterprise Blvd (Markham)

and

208 Queens Quay West (Toronto)

. The ideal candidates are reliable, energetic, and committed to delivering exceptional guest experiences in a fast-paced quick-service restaurant environment. Team Members will focus on customer service, food preparation, and maintaining cleanliness standards, while Shift Managers will lead daily operations, supervise staff, ensure food quality, and support overall store performance. Previous fast-food or QSR experience is an asset for all roles, and leadership experience is preferred for Shift Managers.

Locations Hiring:

169 Enterprise Blvd, Markham, ON

208 Queens Quay West, Toronto, ON

Job Types:

Full-Time, Part-Time

Positions:

Shift Manager, Team Member

Start Date:

Immediate

TEAM MEMBER - Responsibilities

Greet guests warmly, take accurate orders, and ensure a positive customer experience. Prepare, cook, and package menu items according to Popeyes standards and food safety procedures. Operate POS systems, handle cash, and ensure accuracy in transactions. Maintain cleanliness of the front counter, dining room, kitchen stations, washrooms, and exterior areas. Replenish condiments, utensils, packaging materials, and supplies as needed. Assist with stock rotation, unloading deliveries, and proper product storage. Follow all health, safety, and sanitation regulations. Support the team to meet speed-of-service goals during peak hours.

Requirements

Prior fast-food/restaurant experience is

an asset but not required

. Strong communication and customer service skills. Ability to work in a fast-paced environment while remaining calm and professional. Must be able to stand for extended periods and lift up to 40 lbs. Reliable, punctual, and able to follow instructions. Must be available for evenings, weekends, and holidays.

SHIFT MANAGER - Responsibilities

Lead and supervise team members during assigned shifts to ensure smooth operations. Maintain food quality, cleanliness, accuracy, and speed-of-service standards. Train new employees and provide ongoing performance coaching. Handle cash management, daily paperwork, safe counts, deposits, and inventory tasks. Resolve guest issues professionally and ensure consistent guest satisfaction. Ensure compliance with Popeyes operational procedures, health regulations, and safety requirements. Support scheduling, labor control, and shift planning to meet sales and labor targets. Collaborate with management to identify improvement areas and support operational goals.

Requirements

Minimum 2 year of leadership/supervisory experience in fast food or quick-service restaurants

preferred

. Strong leadership and communication skills. Ability to multitask, prioritize, and work under pressure. Must be reliable, responsible, and able to handle opening or closing duties. Basic knowledge of food safety standards (training provided if needed). Must be able to work flexible hours, including weekends and holidays.

What We Offer

Competitive hourly wages (based on experience) Opportunities for advancement into leadership and management roles Flexible scheduling for students and part-time applicants Paid training and ongoing development Employee meals/discounts A positive, team-focused work environment

How to Apply

Apply directly on Indeed and

indicate which location you prefer

:

Markham - 169 Enterprise Blvd

Toronto - 208 Queens Quay West

You may also upload your resume with a short message describing your availability and relevant experience.

Job Types: Full-time, Part-time, Permanent

Pay: From $17.20 per hour

Expected hours: 24 - 44 per week

Benefits:

Discounted or free food On-site parking
Experience:

Fast Food: 1 year (preferred)
Work Location: In person