Job Description

Shift Leader /Supervisor -DAVE'S HOT CHICKEN

Job Type: Full-time SHIFT LEADER/ SUPERVISOR positions available!

Location: 2066 Yonge St, Toronto ON M4S 2A3

Salary:

From

$18.00

/ hour plus tip pool (bi-weekly basis)
*approximately $2.00 tip pool per hour

About us:

Dave's Hot Chicken is a mind- blowing fast casual brand that has been heating up Toronto neighbourhood. We are now heading out throughout GTA bringing the heat to the suburbs!! Founded in Los Angeles in 2017 as a parking lot pop-up serving Nashville Hot Chicken, the Dave's Hot Chicken brand has exploded into permanent restaurant locations throughout the U.S.

Working with a team that C.A.R.E.S

Opportunities for growth and career advancement- "Grow from Within" environment at all levels Benefit Enrollment (*qualifications must be met)
Full Training Program Free Daily Onsite Restaurant Meals Competitive Tip Pool program

Position Overview:

Work alongside FOH and BOH teams during peak periods to ensure smooth, uninterrupted service

Ensure the optimal use of all food, beverage and other goods

Model the company's standards and operating practice ensuring that the team follows SOP's (standard operating procedures) throughout production

Cultivate team confidence, efficiency and positivity by guiding and helping team members improve

Oversee and ensure customer satisfaction and build customer relationships

Competency and comfort with all FOH equipment including: POS system, soda fountain, milkshake machine and online sales tools (UberEats, DoorDash)

Competency and comfort with all BOH equipment including: fryers, refrigerators, cleaning stations, kitchen tools, etc.

Taking ownership in the organization and cleanliness of the restaurant at all times; customer-facing areas (ordering counter, seating areas, washrooms), as well as, kitchen, fridges, freezers, food prep and equipment areas.

Monitor facilities and equipment maintenance and schedule repairs or preventative maintenance as required

Daily systems check and constant scanning of the restaurant for any issues

Create a positive workplace and encourage communication amongst team members

Review staffing levels, benchmark strengths of the team and contribute to team development with the General Manager and Operation Team

Coach hourly team members on standard operating procedures and ensure team members are performing to company standards

Support initiatives from the GM and ensure they are put into practice with team members

Abilities Required:

Our Shift Leaders are the cornerstone of our team so all Candidates must have open weekend and evening availability.

Experience working in a high-volume franchise restaurant environment is considered a strong asset Prior experience in a management role is preferred, but not required Smart Serve or equivalent Alcohol Serve Certification An understanding of managing food and labour costs Comprehensive knowledge of food production, sanitation and food cost controls Experience in training and developing new employees Ability to work a flexible schedule, including weekends and holidays Willing to periodically work long hours depending on the needs of the business Commitment to learning daily and delivering results beyond expectations Natural leader with the ability to coach others Knowledge of federal, provincial and municipal health and safety standards and requirements

Additional Requirements:

High school diploma/GED preferred Must be at least 18 years old due alcohol service position Able to bend and stoop Able to work around heat Able to work around others in close quarters Able to lift 50-75 LBS comfortably
Applicants who do not already have legal permission to work in Canada will not be considered.

Dave's Hot Chicken is an equal opportunity employer. We are committed to fair and equitable recruiting practices in accordance with the Accessibility for Ontarians with Disability Act (AODA).

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Benefits:

Dental care Discounted or free food Extended health care Store discount
Work Location: In person