We are seeking a dedicated and experienced Shift Leader to join our dynamic team. The ideal candidate will possess a strong background in food service and restaurant management, demonstrating exceptional leadership skills and a commitment to delivering outstanding customer service. As a Shift Leader, you will oversee daily operations, ensuring that our team provides high-quality food and service while maintaining a positive work environment.
Responsibilities
Supervise and coordinate the activities of team members during shifts, ensuring efficient operations.
Train new employees in food preparation, cooking techniques, and customer service standards.
Manage cash handling procedures and ensure accurate transactions using the POS system, including Micros POS.
Maintain high standards of food safety and hygiene in accordance with health regulations.
Assist with inventory management and ordering supplies as needed.
Address customer inquiries and resolve any issues to enhance guest satisfaction.
Conduct interviews and participate in the hiring process for new staff members.
Foster a collaborative team environment by promoting effective communication and teamwork.
Qualifications
Proven experience in food preparation, cooking, and food handling within the food industry.
Previous supervisory or leadership experience in a restaurant or hospitality setting is preferred.
Strong understanding of customer service principles and practices.
Familiarity with cash handling procedures and point-of-sale systems (Micros POS experience is a plus).
Excellent communication skills with the ability to motivate and manage a diverse team.
Knowledge of food safety regulations and best practices.
Restaurant experience is essential; kitchen experience is highly desirable.
Barista experience or hotel experience can be an added advantage. Join us as we strive to create memorable dining experiences for our guests while fostering an engaging workplace for our team!
Job Types: Full-time, Part-time, Permanent
Pay: $17.75-$22.00 per hour
Expected hours: 40 per week
Benefits:
On-site parking
Language:
English (preferred)
Work Location: In person
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