Job Description

Steeped in history and built on the site of the old Fort William at the base of Signal Hill, the Sheraton Hotel Newfoundland blends elegance with the vibrant and colourful atmosphere of one of the oldest cities in North America. Our premier location overlooking St. John's harbour, is just minutes from area attractions, boutique shopping and the legendary George Street entertainment district.
Our 301 modern rooms and suites offer our guests a relaxing retreat whether travelling on business or pleasure. With over 18,000 sq ft of well appointed function space, we can meet the needs of any event or conference.

We are passionate professional hoteliers dedicated to the art of hospitality! Our team members are committed to providing exceptional personalized service to our guests; our dedication to the customer shows in everything we do. We put people first!

Westmont is committed to being a leader in hospitality ownership and management focusing on delivering superior results for our Guests, Associates and Partners while adhering to high standards.
Westmont embodies the following Values:Entrepreneurial Ethical Flexible Family Oriented Creative Empowered


We are recruiting for CASUAL Banquet Supervisor to join our team. We offer competitive wage rates and generous gratuity shares.

Must be available to work weekdays, weekends and all holidays - daytime and evening shifts - as business levels dictate.

POSITION DESCRIPTION:

Supervises and assists in the set-up of banquet space to ensure timely and accurate room set-ups and ensures service staff is prepared and organized, and delivers high standards of service. Maintains the same for the service of in-room dining and other porter duties including guest bedroom deliveries. Assists in conducting training of banquet staff in proper set-up, serving and cleaning procedures as well as training for room service deliveries and other guest bedroom deliveries. Holds pre -function meetings with banquet staff to review the specific needs of each group including service procedures, set-up, menus, order of service, and any special requests. Reviews event orders with clients; responds quickly to last minute changes; answers questions to customer's satisfaction; reviews guest check with client after function and obtains signature. May assist in scheduling for staff, adhering to labor/company/brand standards and assigning duties for functions. Coordinates the timing of each course to correspond with the dining pace of the guests; assists in plating of meals. Ensures all set up and closing duties are completed as assigned; performs set up and closing duties as needed. Shift work is involved, to meet the demands of our Clients. Days / Evenings/ Weekends / various shifts

EXPERIENCE, SKILLS AND EDUCATIONAL REQUIREMENT:

Education/ Experience:

High School diploma or equivalent. A minimum of one year of food and beverage and/ or hospitality related work experience required. Special consideration will be given to those who exhibit exemplary performance.

Certification and/or License Requirement:

Alcohol awareness certification and/or food service permit as required by local or provincial government agency. Food Service certification as required by franchise.

Skills:

Leadership skills.
Strong oral and written communication skills.
Attention to detail.
Planning and organizational ability.
Customer Service.

Working Conditions:

Will be required to work nights, weekends and holidays.
Will be required to work in fast paced, stressful environment.

If you're looking for a

rewarding career

in a dynamic and welcoming environment, we'd love to hear from you! Join us and be part of something extraordinary.


At

Sheraton Hotel Newfoundland

we are committed to fostering a

diverse, inclusive, and respectful workplace

. We provide

equal employment opportunities

to all individuals regardless of

race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status

, or any other protected characteristic.

Diversity drives our success

, and we value the unique perspectives each team member brings.


In our commitment to provide a selection process and work environment that is inclusive and barrier free, accommodation will be provided in accordance with the Canadian Human Rights Code. Any special accommodation needs required in order to allow you to participate in the hiring and employment process to your full potential can be arranged in advance by contacting the Hiring Manager to arrange reasonable and appropriate accommodation.

We thank all applicants for their interest in this position. Kindly be aware that only those selected for an interview will be contacted.