Job Description

Job Type:

Contract

|

Location:

Wabasca, Alberta

Post Date:

2025-12-11T00:00

Closing Date:

2026-01-31T00:00

Job Available



SHELTER SUPPORT WORKER



Four (4) Contract Positions Available



12 hours/day - 7 days on / 7 days off

Anticipated Start Date:

December 17, 2025



Wabasca, Alberta



Bigstone Health Commission is seeking compassionate, reliable Shelter Support Workers to join our team and help maintain a safe and supportive environment for individuals experiencing homelessness. This role is essential to the daily operations of the shelter, offering direct support to residents while ensuring safety, dignity, and respect for all.

Duties and Responsibilities:

Ensure the safety and well-being of all shelter residents

Conduct client intake and orientation, including coordinating sleeping arrangements

Provide crisis intervention, de-escalation, and conflict resolution as needed

Assist with meal distribution and perform general housekeeping / sanitation duties during shifts

Maintain accurate daily logs, including incident reports and client documentation

Offer referrals to mental health, addiction, social, and community support services

Support a trauma-informed, culturally respectful, and non-judgmental shelter environment

Other duties as requested

Knowledge, Skills, and Abilities:

Strong communication, interpersonal, and problem-solving skills

Empathy, patience, and a non-judgmental approach

Ability to remain calm and professional in high-stress or crisis situations

Understanding of trauma-informed care practices

Ability to work on a rotating schedule

Effective teamwork and collaboration skills

Education and Experience:

Grade 12 education preferred

Experience working with vulnerable populations, such as individuals facing homelessness, addiction, or mental health challenges is an asset

Experience working in shelters, residential programs, outreach, or crisis settings is an asset

Certifications in First Aid/CPR, Non-Violent Crisis Intervention (NVCI), Harm Reduction Training, Applied Suicide Intervention Skills Training (ASIST), and Naloxone training is an asset



Salary is dependent on qualifications.



Please forward your Cover Letter, Resume (including 3 work related references), Criminal Record Check and



Vulnerable Sector Check (should be current within the last 6 months) to the:



Human Resources Department



PO Box 1020 Wabasca, Alberta T0G 2K0

Fax:

780-891-2623 | Email: [email protected]

CLOSING DATE:

Until a Suitable Candidate is Found.

POSTED:

DECEMBER 11, 2025



Applicants are thanked in advance for their interest in our organization, however only those selected will be contacted.

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SHELTER SUPPORT WORKER

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