Job Description

Overview
The Shelter Support Worker plays a vital role in providing assistance and support to individuals experiencing homelessness or crisis situations. This position is essential for maintaining a safe, welcoming, and supportive environment within the shelter. The Shelter Support Worker will engage with residents, help them navigate available resources, and promote a sense of community among shelter participants.

Duties

• Supervise daily activities within the shelter to ensure a safe and orderly environment.
• Assist residents with accessing services such as housing, employment, and healthcare.
• Conduct intake assessments and maintain accurate records of resident interactions and progress.
• Facilitate group meetings and activities to encourage resident engagement and community building.
• Provide emotional support and guidance to residents facing challenges.
• Collaborate with other staff members to develop individualized support plans for residents.
• Enforce shelter rules and policies while maintaining a compassionate approach.
• Respond to emergencies or crises in a calm and effective manner.

Requirements

• Previous experience in social services, counseling, or related fields is preferred.
• Strong supervisory skills with the ability to lead by example.
• Excellent communication and interpersonal skills to effectively interact with diverse populations.
• Ability to work collaboratively as part of a team while also being self-motivated.
• Knowledge of community resources available for individuals experiencing homelessness or crisis situations is an asset.
• Must be able to work flexible hours, including evenings and weekends as needed.
• A commitment to maintaining confidentiality and professionalism at all times.

This position is ideal for individuals who are passionate about making a difference in their community and supporting those in need.

Job Types: Full-time, Fixed term contract
Contract length: 2 months

Pay: From $20.00 per hour

Expected hours: No more than 40 per week

Additional pay:

• Bonus pay

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Ability to commute/relocate:

• Kentville, NS: reliably commute or plan to relocate before starting work (preferred)

Education:

• Secondary School (preferred)

Location:

• Kentville, NS (preferred)

Work Location: In person