Job Description

Published on 2 September 2025


Canadian Mental Health Association, Kamloops Branch Permanent Bachelor of Social Work, Human Service Diploma Communication, Problem Solving, Verbal De-escalation, Advocacy, Collaboration and Teamwork 271 Victoria St W, Kamloops, BC V2C 1A5, Canada

The Role

Emerald Centre is a 42 bed, co-ed shelter for people experiencing homelessness. Shelter Support Worker's support the needs of clients while navigating the complexities of substance use, mental health challenges, lack of affordable housing and multifarious systems. This work is highly relational and requires flexibility to base support around each individual's needs.

Job Details

Position Type:


Causal



Duration of Position:


Ongoing, subject to funding



Hours:


7.5 - 37.5 Per week





Location:


271 West Victoria Street, Kamloops, BC, V2C 1A5



Probation:


488 hours from start date



Salary & Benefits:


$27.92/hour


Extended Medical and Dental Benefits, Municipal Pension Plan




Key Responsibilities


Work from a trauma informed approach and follow a philosophy of harm reduction to provide support to street-involved populations experiencing poverty, mental health and/or substance use concerns, and social isolation. Encourage the development of basic life skills, connection to community and health resources, respectful communication, goal-setting, constructive conflict resolution, problem solving and managing change. Assist clients in interacting with and advocate for them with a variety of external community/government services. Work effectively within a multi-disciplinary team to ensure a safe and caring environment including: responding to emergency situations, supporting others, knowledge sharing, and detailed documentation. Performing a variety of cleaning duties such as: cleaning of washrooms, making beds, laundry, perimeter checks, and general tidying of the facility.
Key Skills and Experience Required


One-year recent, related work experience with emphasis on mental health, addictions, homelessness and/or social services First Aid with CPR and Food Safe required Mental Health First Aid an asset




CMHA Kamloops is an equity employer and encourages applications from women, persons with disabilities, members of visible minorities, Indigenous Peoples, people of all sexual orientations and genders, and others whom may contribute to the further diversification of the Association. Lived experiences of mental illness and or addictions is considered an asset. To avoid a conflict of interest, people who are currently accessing CMHA Kamloops services are not eligible to .


A criminal record check free of convictions of violence and other crimes against the vulnerable will be required.

Thank you for your interest!