Job Description

Position Summary

In consultation with the Manager of Settlement and Integration Services, organize and deliver settlement and intensive case management services to immigrant and racialized women facing a multiplicity of barriers to their successful settlement and integration.

Main Responsibilities

Assess clients' needs and prepare action plans to address these needs. Provide responsive and culturally sensitive counseling interventions for clients presenting with issues arising from pre- or post-migration experiences. Provide access to qualified and consistent psychosocial support. Provide information and consultation either on an individual basis or through group workshops. Assist clients in finding the programs and services they need, such as housing, legal help, financial assistance, health care, childcare, transportation, etc. Advocate for clients and facilitate access to services. Facilitate workshops on newcomer orientation and resettlement issues. Organize and facilitate information sessions and other activities for newcomer women. Participate in external activities such as workshops and training sessions to enhance professional development. Prepare progress reports as required. Maintain up-to-date client information/files and database. Assist in the evaluation of the program. Attend staff meetings and external meetings as required. Contribute to the overall functioning of the agency and perform other duties as may be assigned.

Qualifications

Bachelor's degree in a related field (e.g., Social Sciences, Psychology). Minimum 2 years of related work experience. Ability to work with newcomers and diverse communities and understand the settlement challenges faced by immigrant and racialized women. Comprehensive knowledge of community resources and an understanding of legal and welfare issues. Ability to work in a multi-disciplinary and multicultural team environment. Knowledge of computer applications and database software, Zoom, video conferencing, Microsoft 365, and other work-related software. Excellent interpersonal, communication (spoken and written), and problem-solving skills. Excellent verbal and written communication in English. Must be legally entitled to work in Canada. Must possess a valid Police Record Check for Vulnerable Sector.

APPLICATION PROCESS

Qualified candidates are invited to submit a cover letter and resume (one file) by December 12, 2025, 6:00 pm.

IWSO welcomes and encourages applications from members of equity-seeking groups, including but not limited to candidates who are racialized, indigenous, LGBTQ+, and people with disabilities. We thank you in advance for your interest. Only those candidates with the minimum qualifications will be contacted and considered for an interview.

IWSO is committed to providing accommodation throughout the recruitment process. If you require accommodation at any stage, please contact us at infomail@iwso.ca, and we will work with you to meet your needs.

Job Type: Full-time

Pay: $51,378.00 per year

Benefits:

Dental care Extended health care Life insurance Paid time off Vision care
Work Location: Hybrid remote in Ottawa, ON K2P 2H4