Job Description

Company Biography

As Ontario's only multi-utility provider, we offer a comprehensive range of services, including water, wastewater, natural gas, electricity, and telecommunications - all under one roof. This integrated approach empowers us to deliver innovative solutions, exceptional customer service, and operational efficiencies that set us apart in the industry.



With over 150 years of commitment to the Kingston community, we work every day to provide the safe, reliable utility services our customers rely on. Our efforts go beyond keeping the lights on and the water flowing. We're driving progress through projects that create lasting, positive change. At the heart of everything we do is our vision to advance our unique utility model to benefit our customers and build better communities.



At Utilities Kingston, we believe that strong communities are built by strong teams. By joining us, you'll be part of a collaborative and dynamic environment where your skills and ideas will contribute to enhancing safety, driving reliability, and building a resilient future for our community.

Primary Duties

Position Summary:


Reporting to the Supervisor of Metering, the Serviceperson will conduct and ensure safe installation, removal of water and electric metering equipment. The incumbent will investigate and resolve water and electric issues. The incumbent will perform maintenance on large water meters, perform water shut offs and water meter testing. The incumbent may be asked to assist in the Gas Operations department, the Metering department & the Water & Wastewater department with appropriate training and guidance.




Key Responsibilities:


1. Install and remove water meters.


2. Troubleshoot and resolve communication errors pertaining to water meters.


3. Inspect and maintain test equipment.


4. Inspect, service and document findings on large consumption water meters.


5. Disconnect and reconnect water service consistent with service orders provided.


6. Provide daily updates and maintain accurate records on equipment locations and material utilized. 7. Update system to document inspections completed on large consumption water meters.


8. Perform inventory related tasks.


9. Test disputed water meters and provide Supervisor with required reporting.


10. Breakdown, document and dispose of retired service equipment consistent with environmental policies.


11. Comply with all health and safety requirements, maintain a safe work environment, report hazards and promote a culture of safety in the workplace.

Education, Certification and Other Qualifications Required

Knowledge, Skills & Abilities:


Intermediate proficiency with MS 365 Intermediate ability to navigate CIS and water meter business applications Intermediate knowledge of Occupational Health and Safety requirements as it relates to individual, organizational and operational requirements Ability to work independently
o Ability to work with hand tools and test instruments o Basic problem solving and troubleshooting skills Qualifications:


2+ years' experience in a trade or utility environment Operator in Training (OIT) Certificate an asset Class G drivers' license DZ License considered an asset

Special Working Conditions/Conditions of Employment

A Criminal Record Check, to the satisfaction of Utilities Kingston, will be required at the successful candidate's expense. Maintain at minimum a valid "G" driver's license throughout employment. Rotational on-call and the ability to work overtime as required.

Closing Statement

Your resume and/or cover letter must clearly demonstrate how you meet the requirements of the position.

Accessibility Statement

Appropriate accommodations will be provided as required by the Accessibility for Ontarians with Disabilities Act (AODA) upon request.

Employment Equity

Utilities Kingston is committed to employment equity and we encourage applications from all designated group members. Our goal is a diverse, inclusive workforce that reflects the Kingston community.



Utilities Kingston thanks all candidate that apply, however, only those selected for further consideration will be contacted.