Job Description

Job Type: Permanent
Reference code: 119913
Primary Location: Toronto, ON
All Available Locations: Toronto, ON

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Experience a firm where wellness matters.
• Be expected to share your ideas and to make them a reality

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

What will your typical day look like?

In this interesting and diverse role, you will:

• Work on the design, development and implementation of ServiceNow customization including, but not limited to: core setup, workflow administration, reporting, data imports, custom scripting, and third-party software integrations.
• Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client
• Scripts, workflows, custom tables, reports etc.
• Perform workflow design, configuration, development, integrations, and data loads for ServiceNow platform, (ServiceNow) applications.
• Maintain pace with ServiceNow current versions and capabilities.
• Maintain and adhere to source code, configuration management, release management and software development best practices.
• Develop training materials and provide end-user or IT technician training on using the ServiceNow functionality.
• Be responsible for proactive problem and risk management triage and fix defects found in ServiceNow platform, applications, and workflows.
• Provide support / guidance to the development teams during the analysis, development, and testing processes.
• Review and evaluate 3rd party and integration solution architecture based on established enterprise application strategy.
• Define and validate non-functional (technical) requirements and establishing traceability between requirements and application architecture/design.

About the team

Deloitte Global:

At Deloitte, we expect results. Incredible-tangible-results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in-with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out-with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let\'s talk about you

You are someone with:

• Bachelor\'s degree Computer Science, Information Systems or related field or related work experience
• 2 to 4 years of experience as a ServiceNow Developer in recent releases
• 2 to 4 years of experience creating data pathways, customizing fields and customizations including Business Rules, UI
• Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports in ServiceNow
• At least 2 years of experience in modules like ITSM, HRSD, APM, PPM, GRC or ITAM in ServiceNow Cloud Platform solutions and integrating with other Cloud Applications and Data Sources
• Exposure to Microsoft SQL Server and other most common backend Microsoft technologies.
• Good knowledge and experience with Web Development (HTML, CSS, Javascript)

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you\'re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We\'d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We\'ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, M\xc3\xa9tis, and Inuit peoples. We are all Treaty people.

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