Job Description

About Capgemini

With 270,000 women and men in nearly 50 countries, Capgemini is a responsible and multicultural global leader. Its purpose: unleashing human energy through technology for an inclusive and sustainable future. As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years. The Group addresses the entire breadth of business needs, from strategy and design to managing operations. To do this, it relies on deep industry expertise and its command of fast evolving fields such as cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms. In 2020, Capgemini reported global revenues of \xe2\x82\xac16 billion.

About Infrastructure Services:

The Cloud Infrastructure Services Global Business Line is Capgemini\'s consulting and infrastructure build-and-run provisioning offering and supports the group\'s cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.

Visit us at . People matter, results count.

Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.

Job Title: ServiceNow HRSD Functional Lead

Location: Anywhere in Canada (Remote/Hybrid)

Travel: 25%

:

The ServiceNow HRSD Functional Lead/SME participates and actively supports ServiceNow HRSD projects by preparing and leading client workshops for all HRSD subject areas, providing demos of the OOB HRSD modules, mapping client existing HR processes to ServiceNow HRSD capabilities to provide automation and replace manual workflows. Specifically for this role, the HRSD ServiceNow is a critical resource who needs to be able to demonstrate the value of the HRSD module with HR stakeholders and be able to translate business outcomes into technical requirements

Qualifications

What You Bring:
Required:

• Consulting experience in gathering requirements, creating user stories, conducting demos, mapping client HR processes to ServiceNow HRSD capabilities and specific HR modules within HRSD and sharing best practices from past projects on how other clients have met the HR challenges using ServiceNow HRSD module
• Experience in leading Client workshops with stakeholders across HR business units
• Experience creating HRSD workshops decks and HRSD workbooks for the client to be able to fill out requirements post workshops
• Experience implementing the following HRSD components: Case, HR Services, Knowledge, EDM, Employee Relations, Lifecycle events (onboarding and offboarding), Notifications, Surveys, Reports and Dashboards
• Ability to listen, interpret, strategize and consult on HR processes and map them to HRSD capabilities and solutions
• Excellent interpersonal skills and demonstrated customer centric approach to work
• Excellent communication skills, both verbal and written

Preferred

• Experience in leading Enterprise Onboarding + Transition (EOT) and Life Cycle Events implementations as a Functional HRSD SME: conducting workshops, gathering requirements and creating stories
• Demonstrated experience in deploying at least one (1) global implementation of ServiceNow HR Service Delivery.
• HRSD Suite Certification

Bonus Points

• Proficient in Service Portal or Employee Service Center
• Experience in being a People Manager for both senior and junior technical resources, or demonstrated experience in acting a mentor to an extended team

What we offer:
Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini