Business group: GTEP - Service Management Technology
Project: ServiceNow Transformation project
The main function of a Developer (Other Specialty) is to design, develop, and implement applications using in-demand languages and technologies for the ServiceNow Platform. These positions are required as part of the ServiceNow Transformation project to migrate APM from the legacy instance.
Candidate Value Proposition:
The successful candidate will have the opportunity to work on a highly visible project and would get the chance to further enhance their skills with the ServiceNow platform.
Typical Day in Role:
Experience in Design, develop, and implement ServiceNow solutions for IRM Processes.
Customize and configure ServiceNow IRM module to meet business requirements.
Set up and manage integrations between ServiceNow IRM and other internal/external systems using various methods (e.g., REST/SOAP APIs, Integration Hub, MID Server).
Lead the development, configuration, and customization of ServiceNow IRM module, including Policy and Compliance Management.
Design and build IRM workflows, scoring methodologies, entity scoping, and Risk Assessment Methodologies (RAM).
Implement best practices for testing and quality assurance to ensure that all solutions are robust, scalable, and maintainable.
Stay updated on ServiceNow releases and IRM trends, advocating for continuous improvement and innovation within the platform.
Identify and mitigate technical risks associated with the implementation and operation of the IRM solutions.
Ensure that all IRM solutions comply with relevant regulations and organizational policies.
Develop and manage script objects like Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, Access Control Lists (ACLs), and Flows/Workflows.
Candidate Requirements/Must Have Skills:
10+ years of experience as a developer/analyst/solution designer
5+ years of experience working with Common Service Data Model (CSDM) Foundations
5+ years of experience with ServiceNow platform with proficiency in ServiceNow configuration, scripting, and workflow development
5+ years of experience with APM concepts, including application rationalization and lifecycle management.
Nice-To-Have Skills:
Experience working with Drive Value with Common Service Data Model (CSDM) 3.0 - CMDB and Service Graph
Experience working with CMDB (Configuration Management Database)
Financial industry experience
Experience working on integrations
Soft Skills Required:
Excellent communication and collaboration skills.
Analytical and problem-solving skills
Education:
A bachelor's degree in a technical field such as computer science
Best VS. Average Candidate:
The best candidate would have a few years of solution design experience and would have worked on integration projects.
Candidate Review & Selection
1 round interview
Panel interview (Directors + Lead Developer) - 1 hr - MS Teams Video