Job Description

Story Behind the Need:

• As part of the SMT Data Governance Team, works toward the overall success of standing up Data Governance for Tier 1 Technology Data in the Bank. A seasoned ServiceNow data Analyst, you have experience with ServiceNow platform System Analysis, understanding platform applications and Table structures as well as understanding end to end lifecycle providing data solutions, and repositories with best-in-class data governance technologies.
• In addition to data-as-a-service deployment experience, the incumbent will focus on defining data quality and lineage mapping data flows, outlining data requirements and help with data model deployment for consolidation and reuse of high-quality data. Technology data revolves around the data to manage technology operations to reduce risk and improve resilience and reliability.

Candidate Value Proposition:

• The successful candidate will have the opportunity to work within client. We are technology partners who help the business transform how our employees around the world work. You will get to work with and learn from diverse industry leaders, who have hailed from top technology.

Typical Day in Role:

• Works with the delivery teams and Data Office on properly cataloging Critical Data Elements (CDEs). This includes identifying data sources, mapping data/information flows, documenting data lineage, outlining data and payload models, clarifying transformation logic and influencing data model development for ITSM data on Servicenow platform.
• Performs data profiling, analyzes, and communicates results in support of data quality processes.
• Identifies critical data gaps and proposes solutions including the building of metadata models and business glossaries.
• Manages complex data analyses in working with both structured and unstructured data, including collating disparate data sets from many sources.
• Helps with the process of profiling data and ETL logic for documenting end to end data flow and lineage from capture at source, to storage, to delivery and its business intent at each stage (i.e. capture, transformation, fragmentation, editing
• Facilitates technology discussions regarding Servicenow data structures, solutioning process, decision making, and provide technology mentorship with multiple groups including technology teams and across client managers, business stakeholders, and vendors.
• Understands how the Bank\xe2\x80\x99s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with client\xe2\x80\x99s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations.
• Champions a high performance environment and contributes to an inclusive work environment.
• Monitors project progress by tracking activity, resolving problems, publishing progress reports and recommending actions.
• Works in an Agile mindset to accelerate the delivery of the project

Candidate Requirements/Must-Have skills:

• 3+ years of experience with ServiceNow Business Systems analysis or on platform Development.
• Sound knowledge of ITIL V3 or V4 ITSM Processes/Practices. ITIL foundation Certified.
• 7+ years experience working as a senior contributor in a data focused team working with data governance, data management frameworks, cataloging CDEs, and tracing / managing data lineage.
• 5+ years experience building data warehouse solutions (2+ at the architecture / design level) including ETL, data warehousing, and data visualization. Technology stack includes most of the following: SQL / SQL Server, Power BI, Python, C#, SSIS, Visual Basic, XL Macros
• 5+ years of experience analyzing and managing performance, redundancy, and capacity.
• 5+ years of working experience in writing requirements, architecture documents, or other governance documents associated with application management.

Nice-To-Have Skills:

• Spanish speaker
• Experience presenting to executive audiences, technical audiences, and business focused audiences. Skilled in summarizing and provides insights from complicated processes.
• Experience with predictive analysis and machine learning.
• Experience with open-source data integration platforms like Airflow, NiFi, Prefect.
• Experience storing, manipulating and integrating NoSQL data to BI reporting.
• Experience with IT Governance concepts; COBIT.
• Industry experience with big data technology, Hadoop or Hive
• Experience working in an Agile team environment

Soft Skills:

• Proven interpersonal and negotiation skills that allow you to build consensus and obtain co-operation from both support teams and senior management.
• Self-motivated and able to solve problems and work collaboratively with other team members
• Ability to work as part of a team, as well as work independently or with minimal direction.

Best vs. Average Candidate:

• Strong business acumen, data analysis, metadata / reference data documentation, and data quality control skills specifically with respect to analyzing business process controls, sourcing and provisioning of lineage, identifying data quality issues and proposing remediation steps.

Education:

• Post-secondary degree in a technical field such as computer science, computer engineering or related IT field required

Job Details

10705

Contract

3 Months

Toronto

ProViso Consulting