Job Description

Overview

Morinville Trail Tire is looking for a friendly, organized Service Writer to join our team! In this front desk role, you'll be the first point of contact for our customers -- helping them book appointments, explaining services, and keeping our shop running smoothly.

Responsibilities

Greet customers in person and over the phone in a professional, welcoming manner Schedule appointments and manage the daily work schedule Prepare estimates and explain recommended services to customers Communicate clearly between customers and technicians Handle payments and maintain accurate records Assist with parts orders and inventory tracking as needed Help maintain a clean and organized front desk area

Requirements

Previous customer service experience Previous automotive experience is a plus! Excellent communication and organizational skills Positive attitude and strong attention to detail Comfortable working in a fast-paced, team environment Basic computer skills (knowledge of shop management systems is an asset)

Why work with us?

Local, family-owned business with a supportive team Competitive wage based on experience Benefits, RRSP program, and more!
Come be part of a shop that keeps Morinville rolling! Wage dependent on experience

Job Type: Full-time

Pay: $17.50-$25.00 per hour

Expected hours: 40 per week

Additional pay:

Overtime pay
Benefits:

Dental care On-site parking RRSP match Store discount Vision care
Schedule:

8 hour shift Monday to Friday Overtime
Experience:

Automotive Industry: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person