Job Description

Duree de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 40 hours per week Education: Experience:

Education

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No degree, certificate or diploma

Work setting

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Rural area Business Automobile repair services

Tasks

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Answer written and oral inquiries Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Order office supplies and maintain inventory Perform general office duties Receive and log complaints Receive payments Sell merchandise Explain procedures, risks and benefits to clients Maintain and manage digital database Answer clients' inquiries and provide information Supervise office and volunteer staff

Work conditions and physical capabilities

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Attention to detail Fast-paced environment Work under pressure Standing for extended periods

Own tools/equipment

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Cellular phone

Personal suitability

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Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Initiative Judgement Ability to multitask Dependability Honesty Quick learner

Experience

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Will train

Health benefits

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Dental plan Health care plan Vision care benefits

Other benefits

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Free parking available * Parking available