Job Description

We are looking for a Service Writer to join our team at Kensington Agricultural Services Limited (KASL). KASL sells residential, construction and agricultural products and offers full service capabilities for these products. The service experience always starts and finishes with our Service Writer. We strive to provide the best experience to the consumer. It is expected that all activities are completed in a timely and accurate manner. The ideal candidate will have excellent communication and organizational skills.

Responsibilities:

Receive service inquires Schedule equipment repairs Process work orders Convey work progress to customer Work effectively to diffuse possible conflicts Work closely with service manager Other duties as required
Qualifications

Excellent customer service skills Excellent listening skills Excellent organization and multitasking skills Strong written communication skills Strong computer skills Strong decision making skills Effective time management skills Detail oriented Mechanical aptitude Ability to work in a fast paced environment Must be a team player
Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

Casual dress Company events Dental care Extended health care Life insurance On-site parking Paid time off Vision care
Schedule:

Day shift Monday to Friday Weekends as needed
Ability to commute/relocate:

Kensington, PE: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 2 years (required)
Language:

English (required)
Location:

Kensington, PE (preferred)
Work Location: In person