Job Description

Responsibilities

• Promote products and services to create new opportunities for the company.
• Maintain precise client records in the CRM system to manage interactions and track progress.
• Oversee the sales pipeline, monitoring opportunities from lead generation to deal closure.
• Install and maintain painting and lubrication equipment.
• Carry out bench repairs and on-site installations for engineered systems.
• Source and replace repair parts as needed.
• Prepare repair estimates and manage the disassembly, repair, and reassembly of equipment such as sprayers, pumps, valves, and control systems.
• Conduct troubleshooting, maintenance, and system commissioning.
• Generate service reports, work orders, and maintain communication with clients.
• Foster strong customer relationships, offering guidance on equipment use and new products.
• Adhere to safety regulations and maintain a clean, organized workspace.
• Complete documentation related to product receiving, servicing, and returns.

Requirements:

• Minimum of 3 years of experience with low- and high-pressure pumps, painting, and lubrication equipment.
• Ability to work in environments where chemicals and solvents are present.
• Clean driving record and valid driver's license; a driver's abstract may be requested.
• Willingness to travel from Canada to the USA for training; candidates must have a valid passport that allows for visa-free entry into the USA or possess a valid visa for travel to the USA.
• Ownership of necessary hand tools.
• Strong English communication skills for effective customer interaction.
• Physically capable of lifting up to 50 lbs and performing tasks throughout the workday.
• Availability for overtime as needed for repairs that extend beyond regular business hours.
• Proficient in Microsoft Office (Excel, Word, Teams, Outlook).
• Ability to locate and interpret technical service manuals in computerized databases.

Job Type: Full-time

Schedule:

• Day shift
• Monday to Friday

Work Location: In person