Job Description

RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept over 30 years ago and have transformed Canadian real estate.
We are proud to be recognized as one of Canada's Greenest Employers and a Greater Toronto's Top Employer. At RioCan, you can build a career with real impact and longevity. You get the stability and resources of an established company and the entrepreneurial and collaborative spirit of a start-up. Life at RioCan is dynamic and fast-paced. We know that great ideas can come from anywhere, and we empower our people to suggest and implement them. We value different voices and perspectives and appreciate that the unique backgrounds and identities we each bring to our jobs make the whole business stronger.
POSITION OVERVIEW:
This role is located at Verge Condos in Queensway, Etobicoke. The skilled Service Technician will perform various general maintenance tasks including repairs and cleaning. You will be responsible for rectifying in-suite and common area deficiencies and ensuring homeowner satisfaction. Being reliable with a keen eye for detail is the first step to getting this job. The ideal candidate will have experience and solid technical knowledge. You must also possess manual dexterity and physical stamina.
RESPONSIBILITIES:

• Perform Pre-Delivery Inspections (PDI),Quality Assurance (QA) and walk-through assessments of suites and common areas;
• Perform various maintenance functions including but not limited to painting, caulking, HVAC repairs, lock repairs, window/door repairs, electrical repairs, appliance repairs, preventative maintenance, changing light bulbs, filters, batteries, etc.;
• Be able to move, and lift up to 75lbs.i.e. heavy furniture, appliances, and equipment.
• Able to sit, stand, kneel, lift, and climb ladders;
• Assist trades with electrical, plumbing, and HVAC repair work;
• Follow workplace health and safety rules;
• Load and unload tools and equipment from work vehicles as needed;
• Address homeowner requests and handle complaints professionally. Treats all residents with courtesy; respond to resident requests in a timely manner; document requests and report to immediate supervisor;
• Manage job details, review daily tasks, and follow up with customers and internal Customer Care team;
• Basic plumbing, electrical, carpentry and HVAC knowledge;
• Basic carpentry, including finding studs, building and installing furniture (e.g. bookshelves, and installing cabinets);
• Understands the importance of brand standards and has mindset to exceed expectation;
• Maintains communication with all RioCan Living Team members and Customer Care Management regarding the completion of daily services and any additional assistance required to carry out duties and responsibilities;
• Other duties as required.

QUALIFICATIONS:

• High school diploma or GED equivalent;
• 2+ years of maintenance, construction, or related experience;
• Working at heights training;
• Proficient in using hand and power tools;
• Attention to detail, positive attitude, and strong work ethic;
• Can reliably work alone and as part of a team;
• Excellent written and verbal communication skills;
• Able to follow written and verbal instructions;
• Friendly with good interpersonal skills;
• Valid driver's license and ability to travel and/or commute to the sites.

Why join RioCan?
We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards and perquisites program is designed to fit and enrich your life physically, emotionally, financially, and socially. We offer eligible employees:
Work / Life Balance that prioritizes YOU. Enjoy a hybrid work model with flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.
Professional Growth and Development that includes a continuing education reimbursement, a mentorship and leadership development program, on-demand online learning, and cross-training opportunities.
An Extensive Health and Benefits Program that includes health and dental benefits for you and your family starting on day one, a healthcare spending account, an employee family and assistance program, virtual healthcare, and other resources.
A Comprehensive Retirement Program to help prepare our employees for the future. This includes matching employee contributions in a retirement savings plan, pension plan, and an employee unit purchase plan.
Additional Perks and Benefits that include paid time off, parental leave top-up, various employee discounts, employee referral and recognition programs, and opportunities to participate in community initiatives, committees, and social events throughout the year.
We are committed to creating a diverse and inclusive work environment where all employees are valued, included, and empowered to do their best work and bring great ideas. People are at the core of who we are, and we respect that they have taken all paths to get here. RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process, please let us know, and we will be happy to work with you to meet your needs.
You can visit us at and follow us on to learn more about who we are and what a career at RioCan can look like for you.