Job Description

Company Overview

We are a leading exterior renovation company specializing in roofing, siding, eavestrough, windows, and doors. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry. We are looking for a skilled and dedicated Service Technician to join our team.

Position: Service Technician

Key Responsibilities:

Diagnose and Repair:

Identify and fix issues related to exterior components, including roofing, siding, eavestroughs, windows, and doors.

Customer Interaction:

Engage with customers to understand their concerns, explain required repairs, and offer solutions. Ability to sell additional services or upsell into a full job.

Lead and Consult:

Take the lead in assessing issues, providing expert consultation, and offering pricing for the necessary work.

Independent Work:

Work independently to pick up and transport materials, and ensure completion of tasks without constant supervision.

Quality Assurance:

Conduct follow-up inspections on recently completed jobs to ensure quality, address any issues and communicate any findings.

Small Projects:

Take on and efficiently manage small jobs, providing high-quality service and attention to detail.

Payment Processing:

Handle payment transactions, including cash, debit, and credit card payments.

Qualifications:

Construction Background:

Proven experience in construction, particularly with exterior renovations.

Certifications:

Clean Driver's Abstract and Working at Heights Certificate (willing to train if necessary).

Comfortable at Heights:

Ability to work safely and efficiently at heights.

Customer Service Skills:

Strong communication skills and ability to interact professionally with customers.

Sales Ability:

Capable of selling services and upselling additional work to customers.

Self-Sufficient:

Ability to work independently, manage time effectively, and complete tasks with minimal supervision.

Travel:

Ability to travel as necessary to perform required duties.

Compensation:

Hourly Rate:

$40/hour.

Negotiable Wage:

Competitive wages for small jobs, to be discussed based on the scope of work.

Company Truck:

Provided for transportation to and from job sites.

Equipment/Tools:

All necessary equipment and tools provided.

Tablet:

Provided for tracking jobs and managing work orders.
Job Type: Full-time

Pay: From $40.00 per hour

Expected hours: 30 - 40 per week

Application question(s):

Are you comfortable working at heights? Do you have any experience with roofing, siding, eavestrough, windows, or doors?
Experience:

Construction: 1 year (preferred)
Licence/Certification:

Class G Licence (preferred) Working at Heights Certificate (preferred)
Work Location: In person