Job Description

The

Service Supervisor

plays a key role in the safe, efficient, and economical operation of the branch. We are looking for a leader who brings insight, experience, and a positive influence to lead our skilled trades in the field at a mining customer's site.

Location:

Kamloops, BC

Salary Range:

$105,000 - $115,000 plus incentive. This position is eligible for overtime.

Schedule:

7x7 day shift rotation.

What You'll Do

Oversee field service operations

by ensuring operational requirements are met by supervising, coordinating and scheduling the activities of trades people. Prepares service quotes for both internal and external customers.

Supervisory Responsibilities

include supporting and developing staff by providing or arranging training on assigned tasks and tracking their training. Review schedules to ensure trades people are allocated correctly and each department has the support they require.

Customer Service

is provided by assisting customers with service information and resolving service problems by providing solutions and following up to ensure resolution. Serves as a back up to the Service Manager with the customer.

What You Bring

The successful candidate will have a

minimum of 5 years' experience as a Journeyperson Heavy Equipment Technician

plus

3 years' experience in a Supervisory capacity.

Additional qualifications include:


A thorough knowledge of maintenance and repair of construction/mining equipment. Strong communication skills both written and verbally. Strong knowledge of safety regulations, protocols, and best practices. Customer-oriented mindset with a focus on delivering exceptional service. Demonstrated ability to lead through change and influence outcomes. Valid Class 5 driver's licence.

Pre-Employment

This position is safety sensitive. Candidates may be required to complete:


Drug and Alcohol Test Medical Questionnaire 5 Year Commercial Drivers Abstract

At SMS Equipment, safety is one of our values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices, when completing all tasks.

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest, however only those selected for interview will be contacted.



SMS Equipment offers rewarding

careers

in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include

competitive wages, comprehensive group benefits plans and RRSP matching