Job Description

Looking for a great opportunity to work in Canada\'s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!Mercedes-Benz Vancouver is currently looking to fill the position of a Service Reception/Greeter.Reporting to the Service Manager, Automotive Service Receptionist/Greeter is responsible for promptly and professionally greeting customers ensuring customer satisfaction in all aspects of their work. Workday is as required by Management.Essential Duties:

• Greet clients immediately upon entering dealership.
• Offer clients beverages upon entering.
• Check voice messages and distribute to appropriate personnel.
• Keep on top of coffee area ensuring coffee pods filled up for client selection, counter clean, paper towel replenished, creamer, milk, cups, sugar, water, etc are all filled and tidy.
• When receiving any mail for the service center open and hand to parts or service manager to handle.
• File work orders, invoices, and loaner agreements on a regular basis and ensure reception area clean and tidy at all times.
• If client is waiting on an advisor, notify advisor as soon as possible to ensure the client is taken care of in a timely fashion.
• Assist advisors with paging for client vehicles when necessary.
• Assist advisors by walking client through invoices at pick up when needed.
• Daily Cash sheet to be filled out with daily transactions and cash count along with Moneris Close batch at the end of every shift.
• Supervise R plates.
• Sign up clients for Dilawri Rewards when advisor hands in form filled out.
• File work orders, invoices, and loaner agreements on a regular basis and ensure reception area clean and tidy at all times. Make sure all work orders are closed before filing.
• Accept any client cash transactions and fill out cash spreadsheet to ensure cash balance.
• Assist with ordering office supplies when needed.
• Assist with final closing invoices when needed.
• Any other administrative duties that may come up.
• Complete assigned tasks on time.
• Maintain workstation in a clean & orderly manner.
• Maintain proper dress code.
• Take ownership of & resolve problems as required.
• Assist with unforeseen emergency issues as required.
• Other related duties as assigned by management

Advantages of the Dilawri Lifestyle:

• First hand mentoring from auto industry leaders
• Innovative, exciting work environment
• Employee discounts on vehicle purchases and leases
• Employee discounts on service and parts
• Career growth opportunities
• Competitive compensation
• Generous benefit package
• Exclusive Dilawri offers
• A true Family culture

Dilawri Group of Companies is Canada\'s largest automotive group with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.Go to our website to see more about our company and the many reasons why you will want to work for us!We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest.Apply with IndeedMercedes-Benz VancouverDepartmentServiceEmployment TypeFull TimePay$40k -$43k yearlyApply with IndeedRefer a CandidateFirst NameLast NameEmailPhone NumberNotification MethodEmailText MessagesBoth

Dilawri Group of Companies