Job Description

Service Project ManagerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As part of the Motion Canada Operations team, you will be reporting to the Project Operations Manager and lead the execution of Drive and Motor Service projects and ABB Customer Care Agreements. You will maintain and enhance customer satisfaction by ensuring that customer requirements and all targets are met, providing excellent service at every stage of the customer orders.
Your responsibilities

• Manage multiple projects simultaneously while adhering to ABB processes for project execution
• Take full ownership of customer related issues and drive them to completion
• Develop Service project execution plans and lead the planning and implementation
• Coordinate project team effort including engineering, testing, site work activities and sub-contractors
• Monitor orders to ensure best practices in cost control, resource efficiency and Health, Safety & Environment (HSE)
• Analyze project risks, and record lessons learned
• Work closely with the ABB Account Managers to identify new opportunities.
• Prepare quotes and implement contract changes based on customer requests.
• Build strong relationships with customers and stakeholders

Your background

• Engineering Degree with 3-5 years project execution experience or relevant experience
• Project Management PMP Designation, an asset
• Knowledge and/or experience with drives products and ability to conduct technical discussions
• Bilingualism written and spoken (French and English)
• Great communication skills and customer focus
• Planning, organizing
• Problem solving
• Influencing
• Negotiation
• Bilingualism written and spoken
• Working in virtual team and different time zone
• Good sense of urgency and ownership.
• Good knowledge of Microsoft Office suite.
• SAP knowledge and Logistics are considered an asset.

Benefits

• Retirement plan
• Healthcare plan
• Accident insurance
• Wellbeing program

More about us
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.For the 8th year in a row, ABB Canada has been recognized as one of Canada\'s top employers by Forbes Magazine. Also named as Canada\'s Top 100 Employers, Montreal\'s Top Employers, Canada\'s Top Employers for Young People, Canada\'s Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABB\'s culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and support-ed. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage appli-cants to self-identify in the application process.#LI-Hybrid

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