Job Description

Who are we?

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Amaris Consulting

is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.



At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:

Brief Call

: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews

(the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study

: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.




As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.


We look forward to meeting you!

Job description

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Job Title:

ServiceNow Expert / Consultant (CSDM 4.0)

Location:

Remote / Canada

Industry:

Financial Services



We are looking for a mid-senior ServiceNow Developer/Consultant to join our team supporting a global financial services client in their move to the ServiceNow Common Service Data Model (CSDM) 4.0. You will design, build, test and validate platform customizations, CMDB data architecture, and integrations with tools such as Ariba, Collibra, and Fusion.


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Key Responsibilities

Lead design and implementation of CSDM 4.0 data model: CMDB table restructuring, relationship mapping, taxonomy alignment Customize ServiceNow modules (Incident, Problem, Change, CMDB, Service Catalog) using JavaScript, Flow Designer, Script Includes, Business Rules, and Client Scripts Develop and maintain integrations between ServiceNow and third-party systems (e.g. Ariba, Collibra, Fusion, networking tools) via REST/SOAP APIs, MID servers Define and execute unit, system, and UAT test plans; support data validation, performance tuning, and cut-over activities Collaborate with ITSM Process Owners, Architects, and Infrastructure teams to ensure alignment with global standards and local requirements Produce technical design documentation, update configuration records, and deliver knowledge transfer to internal teams Participate in agile ceremonies (planning, stand-ups, retrospectives) and report status to project stakeholders
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Profile Requirements

5+ years of hands-on ServiceNow development experience (JavaScript, AngularJS, Flow Designer) Proven track record implementing or migrating to CSDM 4.0 (or earlier CSDM versions) Deep familiarity with CMDB design, discovery tools, and best practices Experience building integrations via REST/SOAP, MID Server, IntegrationHub ServiceNow Certified System Administrator and Certified Application Developer (preferred) Solid understanding of ITSM processes (Incident, Problem, Change, Service Catalog) Excellent communication skills in English; French or other language skills an asset Ability to work across multiple time zones and with globally distributed team

Why choose us

An international community bringing together more than 110 different nationalities An environment where trust is central: 70% of our leaders started their careers at the entry level A strong training system with our internal Academy and more than 250 modules available A dynamic work environment that frequently comes together for internal events (afterworks, team buildings, etc.)




Amaris Consulting promotes equal opportunities. We are committed to bringing together people from diverse backgrounds and creating an inclusive work environment. In this regard, we welcome applications from all qualified individuals, regardless of sex, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.