Job Description

Job description:

Coaching, evaluating, and developing the service team, reviewing training opportunities and providing the team with opportunities for growth Scheduling and assigning jobs and work areas to employees in the service department according to their skills and knowledge Managing the daily operations of the department, recognizing employee, customer, and management needs, and making decisions accordingly Creating annual service department goals and budget, in alignment with the organization's financial and operational objectives Reviews work orders for completeness and accuracy prior to customer billing, while ensuring that any open work orders are being closed off in a timely manner Ensuring that service vehicles are maintained, and that tools and equipment that technicians require to perform job responsibilities are available and in good working order. Fostering a sense of customer satisfaction and repeat business, building new and existing relationships with customers

Preferred Skills and Qualifications

CDK or PFW Experience would be considered an Asset Mechanical Knowledge and Experience in the Ag Field would be considered an Asset High School Diploma or equivalent experience 3+ years' experience in Service Department operations, or related leadership role Ability to use standard desktop load applications such as Microsoft Office and internet functions Ability to write and speak effectively to individuals and groups Familiar with AGCO, Bobcat & Wacker Neuson products would be considered an asset Basic understanding of financial principles and ability to understand basic internal reports Ability to work extended hours and weekends Excellent customer service skills
Please forward your resume with cover letter stating how your qualifications and experience fit with the position. This position will be posted until filled. Do not hesitate, APPLY TODAY! We thank all for applying however only those selected for an interview will be contacted.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but is a general definition of the position's scope.

Advantage Farm Equipment welcomes and encourages applications from all individuals, all qualified applicants will receive consideration for employment.

Job Type: Full-time

Additional pay:

Bonus pay
Benefits:

Casual dress Dental care Extended health care Paid time off RRSP match
Schedule:

9 hour shift
Ability to commute/relocate:

Wyoming, ON: reliably commute or plan to relocate before starting work (required)
Experience:

Ag mechanic experience (preferred) service advisor: 3 years (preferred) Customer service: 3 years (preferred)
Job Types: Full-time, Permanent

Pay: $65,000.00-$90,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off RRSP match Vision care
Work Location: In person