We are seeking an experienced Automotive Service manager to join our team.In this role, you will be responsible for overseeing the daily operations of our automotive service department. Your main goal will be to ensure that our customers receive exceptional service and that all repairs and maintenance are completed efficiently and accurately.
Responsibilities:
- Manage and supervise a team of automotive technicians and service advisors??- Oversee the maintenance and cleanliness of the service department- Schedule and assign work to technicians, ensuring timely completion of repairs- Interact with customers to address any concerns or questions regarding their vehicle repairs- Ensure that all service orders are accurately documented and processed in a timely manner- Monitor the quality of work performed by technicians, conducting regular inspections- Provide guidance and support to technicians, assisting with complex repairs as needed
Maintain inventory of parts and supplies, ordering additional items as needed
Skills
To be successful in this role, you should possess the following skills:
10 years of experience as automotive service manager
Strong customer service skills, with the ability to effectively communicate with customers and address their needs
Solid mechanical knowledge and understanding of automotive repair processes
Previous experience working in a dealership or automotive service center is highly preferred
Proven ability to lead and manage a team, providing guidance and support as needed
Excellent organizational skills, with the ability to prioritize tasks and manage time effectively
Proficient in cash handling procedures, ensuring accurate transactions and accountability
If you have a passion for the automotive industry and enjoy working in a fast-paced environment, we would love to hear from you. Apply today to join our team as an Automotive Service Manager!
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