Job Description

Why Meadow Lake?

The city of Meadow Lake has matured greatly in the last few years. A brand new 40 million dollar rec centre has just been opened, complete with ice rink, pickle ball courts, field house, and community hall. Fantastic city park, with walking trails, outdoor theatre, ball diamonds, running track, skateboard park, playgrounds, campground etc. The public schools are great with about 1800 students, and excellent extra curricular activities. Lake life is amazing, golf courses are great, outdoor activities for all seasons, and most importantly a community of people that do their best to care for each other. We do not have a Walmart, but lots of businesses to support your needs. We have tons of fast food restaurants, but Boston Pizza is about the best we have to offer for a sit down restaurant. The weather is terrible for about 4 weeks a year; cold enough that you will question your life choices, however the rest of the time the weather is often better than anywhere else in Saskatchewan and Alberta! Couple that with ultra-affordable housing and you really have a great place to live, work, and grow!

Overview

PineRidge Ford is seeking a Service Manager to lead our automotive service department. The ideal candidate will possess strong dealership and mechanic experience, with a solid understanding of automotive repair and mechanical systems. This role offers an exciting opportunity to oversee daily operations, ensure exceptional customer service, and drive sales through effective upselling strategies. The Service Manager will play a vital role in maintaining high standards of service quality while fostering a positive environment for both customers and staff.

Duties

Manage daily operations of the service department, including scheduling, and workflow into the shop. Supervise and support technicians, ensuring vehicles are fixed right the first time. Provide excellent customer service by addressing client concerns, explaining repair options, and ensuring strong customer satisfaction. Develop and implement training programs for staff to improve technical skills and customer service standards. Monitor department performance metrics, such as productivity, customer satisfaction scores, and sales targets. Work with Management to forecast and track goals within the department.

Qualifications

Proven dealership experience with a strong background in automotive service. Mechanic OR Advisor experience with comprehensive mechanical knowledge of vehicles and repair processes. Excellent customer service skills with the ability to communicate effectively with clients and team members Experience in sales, particularly upselling services or products to customers Leadership abilities to motivate staff and foster a collaborative team environment Prior experience in automotive repair or related industry is highly desirable
This position offers a great work environment, with a community focused dealership. This could be your opportunity to step up into a management role!

Job Type: Full-time

Pay: $60,000.00-$100,000.00 per year

Work Location: In person