Job Description

Northern Ford is looking for an

Service Manager

!


This position reports to upper management and is responsible for working attentively in overseeing and managing the service process and experience in its entirety. The Service Manager is devoted to ensuring safety and customer satisfaction as well as overall department success. A key objective of the Service Manager is to create brand loyalty. The Service Manager is focused on upholding and promoting our dealership's value and brand standards to create an unparalleled customer experience in the service department. As a team player, the Service Manager strives to develop collaborative relationships throughout the dealership.

Responsibilities

Oversee all aspects of dealership service department, including operational performance, operational & maintenance costs, safety of operation, plus compliance with applicable laws and regulations Manage and Maintain Parts Inventory Manage Shop workflow Co-ordinate warranty claims with warranty administrator Directs procurement of all types of company-owned-and-operated automotive equipment, materials, supplies, and also parts required to maintain automotive equipment, garages, and storage facilities. Assist in problem solving, and diagnosing vehicle problems. Oversee hiring, training, supervising, and coaching of service department employees.

Qualifications

Review and analyze actions regularly to determine how to better utilize time and plan more effectively. Possess a strong aptitude of technical/mechanical repairs. Be a champion for delivering excellent service 100% of the time

Compensation

Salary plus bonus based on experience

Signing Bonus to the qualified candidate

Why Work for Northern Ford

:

At Northern Ford we've established a high reputation of honesty, integrity and outstanding customer service - before and after the sale. With the hottest products on the market and the fastest growing dealership in our region, we are in need of qualified people to join our team. Northern Ford is family owned and operated.


We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!