Service Manager

Burlington, ON, CA, Canada

Job Description

Brunch Lunch Dinner Oversees all the daily operations for Brunch / Lunch / Dinner

Responsibilities & Tasks



Ensure proper service staffing to maximize productivity and maintain high-quality food and service, thereby exceeding guests' satisfaction. Emphasize to ensure consistency with our standard of set portion sizes, presentation, taste, and texture. Proper delegation of tasks is planned and implemented. Provide excellent guest service for table service, guest inquiry, and promote the restaurant. Promote professional work habits, encourage associates to act with integrity, and recognize this trait in others; reward them appropriately. Addresses guests ' feedback and complaints immediately for problem-solving effectively Order and purchase the service inventories and supplies to maintain an adequate par level while ensuring the operation runs smoothly and exceeds guests' expectations Follow through with all repairs and maintenance, and notify the owners of any work that is required. Coordinate and deal with regular governmental inspection (e.g., health and fire prevention inspectors)

Experience, Skills & Requirements



Require at least 2 years of managerial working experience in food and beverage service or a comparable position in the hospitality industry. Demonstrate strong leadership skills to build and lead a collaborative team to achieve the company's goals. With exceptional technical, interpersonal, and communication skills to foster a positive and safe work environment, motivate teams, and seek new challenges Conflict management skills are essential for meeting guest and employee satisfaction independently. With comprehensive knowledge to utilize Microsoft Office (Excel, Word, PowerPoint, Outlook) and POS systems Note that social media platforms (such as Facebook, Instagram, and Twitter) are preferred. Familiarize yourself with safety, sanitation, and food-handling procedures. Ability to conduct oneself calmly and effectively under pressure Solutions-oriented and detail-oriented individual with a high degree of professionalism Passionate about food and beverage and customer service Valid Smart Serve Certificate is a MUST A valid Driver's license is preferred.

Work Conditions and Physical Capabilities



HHFCA strives to provide a safe working environment Under pressure in a fast-paced environment No seafood or fish allergies Loud, Noisy, and Odors Kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors Able to lift and or move up to 45lbs of goods that are work-related Long hours and weekend work Required to stand for extended periods as well as walk, bend, stoop, climb, balance, kneel, and crawl
How to Apply

Please direct your cover letter and resume to us by email.

We thank all applicants for their interest in joining the Halibut House Fish and Chips Team. However, we will contact only those candidates who are considered for an initial interview.

Supervising, staffing, evaluating, and recruiting Develops and maintains a safe, welcoming, and professional environment for associates and guests Monitor and drive daily sales to maximize revenue and minimize costs without compromising our guests' satisfaction Work collaboratively and closely with the kitchen team Demonstrate strong leadership, direction, and best-in-class customer service Exert cost control for labor, inventory, and food waste, and minimize the cost and expense The service manager directly reports to the owners Perform and assist with other duties as required by the owners
Job Types: Full-time, Permanent

Pay: $22.00-$25.00 per hour

Benefits:

Discounted or free food On-site parking Store discount
Experience:

similar: 2 years (required)
Licence/Certification:

Smart Serve (required)
Work Location: In person

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Job Detail

  • Job Id
    JD2612170
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Burlington, ON, CA, Canada
  • Education
    Not mentioned