Job Description

COMPANY OVERVIEW

Join the Trailcon Leasing team, a leading provider of trailer leasing, rental, and maintenance services in Canada. With over 30 years of experience and a commitment to excellence, we offer a dynamic work environment where employees thrive. With locations in Ontario, British Columbia and Alberta.

We are proud to have been recognized as a

Great Place to Work for

six

consecutive years, showcasing our dedication to creating a supportive and engaging workplace. If you're looking for an opportunity to grow with a trusted industry leader, we want to hear from you!

Trailcon Leasing is currently hiring a

Service Manager

for our location in Woodstock, ON

Why Should You Work for Us?

Comprehensive Benefits 100% Company Paid (Medical, Dental, Vision, Health, AD&D, STD/LTD, Life Insurance) -

FROM DAY 1!!!

3 weeks vacation 5 wellness days RRSP program Great work life balance Performance Bonus Paid out quarterly Safety Boot &Tool Allowance Family environment and company culture

SUMMARY

The service manager is responsible for managing daily operations of maintenance activities, the productivity of technicians assigned to maintenance tasks, and ensuring that all maintenance tasks are effectively distributed amongst technicians and completed within our Woodstock location. The service manager is accountable for managing technician productivity, coordinating resources, and facilitating communication to maintain efficiency. The service manager will also monitor work quality, manage downtime, and support the development of technicians through training and coaching.

What you will do as a Service Manager:

Manage the site's profit and loss to support strategic decision-making, profitability improvements, and sustainable growth

Oversee technicians and ensure framework for task assignment is appropriate by level of expertise and work is balanced among technicians

Oversee trailer triage activities and the execution of running repairs

Order shunts upon work completion to ensure timely arrival of new trailers

Monitor work performed and address any quality or compliance concerns

Ensure adherence to workplace safety policies, safety guidelines, and maintenance best practices

Co-ordinate and supervise technicians, ensuring productivity and engagement while providing coaching and training to support skill development, including performance management plans as required

Facilitate pre-shift meetings to communicate priorities and key updates

Qualifications and Requirements:

Minimum 5 years of supervisory experience in a relevant field Experience working with achieving goals, KPIs, and meeting targets Licensed 310J or 310T is preferred Strong technical knowledge in maintenance procedures, troubleshooting, and repair techniques. Strong ability to lead and motivate a team, manage productivity, and ensure tasks are completed efficiently and on time. Excellent verbal and written communication skills Strong analytical and problem-solving abilities to address challenges, improve workflows, and resolve maintenance issues. Ability to prioritize tasks effectively, manage schedules, and allocate resources to meet deadlines.

Please Note: Candidates who are 18 years or older are required to complete a criminal background check if selected. Details will be provided through the recruitment process.

Trailcon is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture.

Job Type: Full-time

Pay: $85,000.00-$95,000.00 per year

Benefits:

Dental care Life insurance Vision care
Work Location: In person