Job Description

Job Summary

The

Service Expeditor

at Alsport Sales Ltd. plays a crucial role in ensuring smooth and efficient service operations by preparing vehicles for technicians, maintaining a clean work environment, and providing excellent customer service. This position involves working closely with technicians and the service team to ensure timely and quality service. Alsport a Powersport & Motorsport dealership is looking for a Service Expeditor for their service department.

Key Responsibilities:

Arrange Vehicles for the Technician:

Ensure that vehicles are properly staged and ready for technicians to begin work. Verify customer requests and match the work orders with the vehicle to ensure accuracy. Coordinate with technicians to prioritize the work based on urgency and availability.

Washing the Vehicles:

Perform basic washing and cleaning of vehicles before and after service work to ensure they are presentable for customers. Maintain cleanliness of vehicles as per dealership standards.

Cleaning the Service Area:

Keep the service area clean and organized at all times. Ensure all tools and equipment are properly stored, and the work environment is safe and tidy.

Collaboration with Technician and Service Team:

Work closely with technicians to ensure they have the necessary information and tools for completing jobs efficiently. Operating the Forklift. Coordinate with the service team to ensure smooth transitions between vehicle drop-off and repair work. Provide support to technicians as needed during the service process.

Customer Service:

Assist customers by providing updates on the status of their vehicle's service and addressing any questions or concerns they may have. Ensure a high level of customer satisfaction by maintaining professionalism and providing a positive service experience.

Key Skills and Qualifications:

High school diploma or equivalent; automotive or Powersport service experience preferred. Basic knowledge of Powersport Vehicle repair. Strong organizational skills and attention to detail. Excellent communication skills and ability to collaborate with team members. Ability to work efficiently in a fast-paced environment. Basic vehicle washing and cleaning skills. Ability to lift and carry parts or equipment as needed. Previous experience in an Powersport or Automotive service department is an asset. Forklift experience is an asset.

Work Environment:

Fast-paced, physically demanding tasks (washing, cleaning, lifting). Monday through Saturday work schedule, with one week off on Sunday and other on Wednesday or Thursday. Team-oriented environment with collaboration across different departments.
Job Types: Full-time, Permanent

Pay: $15.00-$16.00 per hour

Expected hours: 40 per week

Benefits:

Company events Dental care Disability insurance Extended health care Life insurance On-site parking Store discount
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift
Education:

Secondary School (preferred)
Experience:

Automotive or Powersport Service : 1 year (required)
Work Location: In person

Expected start date: 2025-06-02