Job Description

Looking for a great opportunity to work in Canada's largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!
Dilawri life is full of excitement, for a glimpse into the road ahead.
Dilawri Group of Companies is currently looking to fill the position of a Service Drive Manager.
We are seeking a highly motivated and experienced Sales Professional to join our team. In this role, you will be responsible for providing real-time vehicle appraisals for existing customers, working closely with them to explore upgrade options or suggest alternative vehicles based on their evolving lifestyle needs. Using V auto, you will accurately appraise vehicles, review existing payouts and loans, and develop tailored deal structures to ensure a seamless and effortless customer experience.
Additionally, you will leverage equity mining software to identify targeted upgrade opportunities and maximize customer engagement.
Key Responsibilities:

• Conduct real-time appraisals of customer vehicles using V auto, including assessing vehicle condition, value, and equity.
• Utilize equity mining software to identify targeted upgrade or replacement opportunities based on customer data and vehicle equity insights.
• Engage with customers proactively on the service drive to discuss vehicle needs, upgrade opportunities, or alternative options.
• Review and analyze existing payout and loan information to craft unique deal structures that benefit both the customer and the dealership.
• Provide excellent customer service by making the vehicle upgrade or replacement process effortless and enjoyable.
• Collaborate with the sales team to identify opportunities and close deals effectively.
• Stay informed about current vehicle inventory, market trends, and luxury auto industry updates.

Qualifications:

• Minimum of 4-6 years of active selling or management experience in luxury auto sales.
• Proven success in customer engagement, sales, or management roles within the luxury automotive sector.
• Strong knowledge of vehicle appraisals, loans, and payout structures.
• Experience using V auto or similar vehicle appraisal tools.
• Familiarity with equity mining software and leveraging data to identify sales opportunities.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work efficiently in a fast-paced environment and handle multiple customer interactions with professionalism.
• Goal-oriented with a focus on delivering an exceptional customer experience.

Preferred Skills:

• Prior experience managing or leading sales teams.
• In-depth understanding of luxury vehicle features and market values.
• Ability to create customized deal structures tailored to individual customer needs.

Advantages of the Dilawri Lifestyle:

• First hand mentoring from auto industry leaders
• Innovative, exciting work environment
• Employee discounts on vehicle purchases and leases
• Employee discounts on service and parts
• Career growth opportunities
• Competitive compensation
• Generous benefit package
• Exclusive Dilawri offers
• A true Family culture

Join our team and play a vital role in delivering an exceptional, data-driven, customer-focused vehicle upgrade experience. If you are passionate about luxury cars and possess strong sales and analytical skills, we'd love to hear from you!
Dilawri Group of Companies is Canada's largest automotive group with 75 + franchised dealerships representing 35 + automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.
Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.
Go to our website to see more about our company and the many reasons why you will want to work for us!
We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest.
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Dilawri Group of Companies - BC Region
Department
Service
Employment Type
Full Time
Pay
Commission Based
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