Job Description

About us

Peddie Roofing and Waterproofing ltd. is a small business in Calgary, AB. We are professional, agile, innovative, and our goal is to A Growing Accredited Commercial Roofing Company who operates mainly in Alberta but at times will service neighboring provinces. Peddie Roofing & Waterproofing Ltd. is a growing fast paced commercial roofing company with 30+ years in the Calgary and area market. We are currently looking to add another Service Dispatcher / Administrative Support Employee as our crew forces are growing within our dynamic team. Peddie Roofing offers competitive industry wages, benefit plan, safe working place, year-round work, and apprenticeship support and Red Seal Management for our roofers, and continual education for our office staff.

Our work environment includes:

Modern office setting Growth opportunities Regular social events Relaxed atmosphere

: Service Dispatch / Admin Support in Peddie Office

To provide administrative and clerical support for office and field staff.

Interface with all levels of Property managers to ensure service execution is being executed upon all levels from the leak call dispatching to the approval and signing of the follow-up reports.

Requirements and skills

Basic knowledge with Microsoft Word, Excel, Outlook

Excellent time management skills and the ability to prioritize work

Attention to detail

and problem solving skills

Excellent written and verbal communication skills

Strong organizational skills with the ability to multi-task

Administration Responsibilities

Training and implementation of online database for field operations. Priority for the next 1-3 months 2025.

Answering phone calls and emails from clients as required facilitating service requests and follow-up communication.

Operating Peddie Roofing Online System coordination. Monitoring, scheduling, dispatching, and collecting of data from service foremen.

Reporting upon projects with frequent leaks to service manager and be an interface account manager for the property managers. Be support role for various accounts.

Participate in Service Safety, Production and or Foreman's Meetings as required.

Type tenders/reports, proofreading, photocopy, emailing, correspondence, and spreadsheets.

Set-up and keep track of jobs in the service system.

Maintain Tender/Job List in Excel spreadsheet and Job Book

Maintain filing system for Tenders and Active/Dead Jobs

Order office supplies

Research and locate information from internet (maps, addresses, postal codes, etc.)

Create and maintain templates

Ordering of printed material such as brochures, business cards, letterhead, etc.

Book hotel reservations for crews as directed

GPS provider liaison and system monitoring during the day

Dispatch incoming/outgoing couriers over internet (Purolator/West Direct)

Organize year-end archiving of Tenders and Job Files

Maintain photocopier/fax machine, telephone system and voice mail, and change foreman on-call weekly.

Job Type: Full-time

Pay: $52,000.00-$55,000.00 per year

Benefits:

Dental care Employee assistance program Extended health care On-site parking Paid time off RRSP match
Work Location: In person