Job Description

Life Benefit Solutions, a Division of People Corporation, is a Group Insurance & Retirement Broker servicing Indigenous employers across Canada. We specialize in designing programs that support the unique needs of Indigenous and non-Indigenous employees and employers.



We are adding a Service Coordinator to our growing team of enthusiastic high achievers dedicated to creating a positive client experience. The individual in this role will actively contribute to the success of Life Benefit Solutions by providing administrative support to our group insurance and retirement teams.



•• Indigenous candidates are encouraged to self-declare in your cover letter ••


What you will do:


• Utilize your top-notch organizational skills to ensure timely collection and processing of employee and employer requests
• Conducting complete and thorough quality review of administration requests
• Scan and processing of incoming administrative requests relating to group insurance and group retirement
• Liaison with health and dental practitioners as well as insurance carriers as needed to support client inquiries and requests
• Take a collaborative & solution-based approach to client inquiries and engage members of our team to assist in resolving and answering client questions or concerns
• Provide support to our service team assisting with the planning of employee meetings, administrator training and overall administrative support
• Assist in new implementation of group insurance and retirement plans
• Backup to administration team which may include support for incoming calls, courier prep and other tasks
• Other duties as assigned


What you need to be successful in this role:


• Experience in Group Insurance & Retirement is an asset
• A passion for customer service
• Excellent communication skills, both written and verbal
• Strong attention to detail and ability to multi-task
• Strong interpersonal skills and ability to deal effectively with a variety of clients
• Excellent problem-solving and decision-making skills
• Ability to work independently and take initiative
• Comfortable working in a fast-paced, dynamic environment
• Be proactive self-starter with a positive attitude
• Team engagement and responsiveness with our clients and partners
• Proficiency with the MS Office suite of products


What's in it for you:

• Have an impact in the communities we serve
• Participate in our contributions towards Truth and Reconciliation
• Learn by working & collaborating alongside our existing team of experts
• Employee benefit and retirement programs are provided
• Competitive compensation
• A fun, flexible and productive work environment


At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.



We are committed to providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting, please reach out to careers@peoplecorporation.com