Job Description

System Coordinator
LOCATION: Toronto, ON
POSITION TYPE: Two vacancies - Full-Time Regular (37.5 hours/week)
POSTING CLOSING DATE: September 23, 2025
Lumenus Community Services is committed to diversity, equity and inclusion. We value a recruitment and selection process that is inclusive and barrier-free and we encourage applications from all individuals including, but not limited to, all cultures, religions, racialized communities, abilities, sexual orientations, and gender identities and expressions.
Lumenus Community Services is currently seeking a skilled and experienced Service Coordinator. This position carries responsibility for service coordination, prevention, early intervention, program development and community outreach services with youth and families. This position provides a range of outreach services to individuals, families and groups to enhance or maintain Youth Mental Health functioning.
KEY RESPONSIBILITIES:

• To maintain, through appropriate communication and coordination of services, a collective working relationship with other professionals both within and outside of the organization to execute the coordination of service plans.
• To facilitate partnerships with community groups and organizations and inform Lumenus of emerging issues, trends, service gaps and matters of interest and/or concern.
• To reach out to and engage at-risk youth, promote assets, competencies and resiliency.
• To carry out brokerage/advocacy/resourcing functions that ensure youth have access to programs, services and opportunities needed for healthy development by:
• Engaging youth to identify issues, needs, goals, aspirations, skills, abilities and services needed as well as barriers to accessing these services.
• Providing youth with general information, contacts, referrals services and support as needed to facilitate access to programs, services and opportunities i.e., recreation, housing, employment, education, health, including substance abuse, social abuse, social and emotional issues, etc.
• To work collaboratively with youth, parents, Health Promotion officers, schools, police and youth service providers to develop effective service delivery plans that ensure that youth have access to programs, services and opportunities needed to healthy development.
• To facilitate connections between youth and their neighbourhood and promote awareness of the positive role of youth in the community.
• To engage in regular supervision and attend all meetings and training as deem necessary by Lumenus,
• To build and understanding of the needs, issues, goals, aspirations, skills and abilities of youth by developing a composite picture of neighbourhood demographics, and building on existing maps of services, programs and community assets available in the local neighbourhood.
• To facilitate partnerships with community agencies, businesses, government and informal community groups to offer programs using arts, culture, civic engagement, and recreation.
• To conduct further environmental scans of neighbourhoods to identify and understand emerging issues, service gaps and opportunities for action to build on community capacity.
• To provide services within an understanding of the context of anti-oppression, and diversity.
• To participate in staff development/training programs as required.
• To provide other services and carry out other duties as assigned
• To effectively manage caseload requirements and agency reporting expectation.

KNOWLEDGE, SKILLS AND ABILITIES:
Child and Youth Worker Diploma or equivalent and 2 years of directly related experience.

• Demonstrated ability to work co-operatively and negotiate effectively within multidisciplinary teams of service providers.
• Knowledge of and sensitivity to the life experiences and needs of the youth community combined with previous community development experience.
• Knowledge and skill in delivering group programs and workshops. Action Plan, a second language will be an asset.
• Ability to work flexible hours including evenings and some weekends as needed.
• Access to a car an asset.

ADDITIONAL REQUIREMENTS:
Satisfactory clearance under the Vulnerable Sector Screening process;
Medical clearance in accordance with Lumenus Community Services policy on pre-employment medicals;
TO APPLY: Interested applicants are invited to submit their cover letter and resume and fill out the application form before September 23, 2025.
We ask applicants to make any accommodation requests for the interview or selection process known in advance by contacting Human Resources. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

Skills Required