Job Description

Service Coordinator - Join the Flaman Team

Do you enjoy keeping things organized, supporting a busy team, and making sure customers have a great experience? Flaman is looking for a

Service Coordinator

to help keep our service department running smoothly and efficiently.

What You'll Do:

Schedule service work, book appointments, and create accurate work orders with customer and equipment info Be the first point of contact for customers -- addressing questions, concerns, and providing clear communication Track warranty claims and follow up with suppliers until resolved Coordinate logistics and yard equipment for maintenance and repair Finalize work orders, collect payments, and assist with maintaining shop supplies Support the service team by ensuring technicians have work lined up and the flow stays on track Work with other departments to support alignment and a great customer experience Help monitor service performance with weekly reviews and safety meetings

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What You Bring:

Organization

- You keep details straight, stay on top of schedules, and handle busy days with ease

Customer Focus

- You care about helping people and solving problems

Communication

- You're clear, friendly, and responsive with both customers and coworkers

Teamwork

- You work well with others and help keep things running behind the scenes

Experience

- You've worked in service or customer support, ideally in equipment or agriculture

Why Flaman?

Competitive pay & benefits Training and development opportunities A strong culture focused on Customer Responsibility, Achievement of Goals, and Making Things Better*
The chance to be part of a company that values people, purpose, and community

Ready to Make Things Better?

Apply now