Job Description

Program:

Cross Agency Clinical Services (Services for Partners & Organizations)

Status:

Full time, Contract until April 2027

Hours:

36.25/week

Salary:

$62,913 - $79,732 annually

Date Posted:

November 5, 2025

Closing Date:

November 19, 2025

About Surrey Place

Surrey Place is a not-for-profit that serves people of all ages with developmental disabilities, autism spectrum disorder and visual impairments in the Toronto region and Northwestern Ontario. We offer integrated services and inclusive support in a safe and welcoming environment. Our approach is family-based, which centres the interests and care of our clients, families and caregivers by teaching them skills. We strive to ensure the greatest access to services and support our clients in navigating the health care system. Surrey Place helps people learn new skills, gain self-confidence and reach their full potential.

Position Description

Reporting to the Supervisor of Service for Partners and Organization, the Service Coordinator - Intake, Services for Partners and Organizations (SPO) will provide intake and service coordination to service providers and partner agencies for their clients directly or in service of their clients through the lifespan. This role involves comprehensive intake and screening of clients, coordination of services within Surrey Place, and active engagement with partners and stakeholders.

Main Responsibilities

Conduct intake interviews with service providers, partners, organizations, and staff to assess suitability for services and events. Prepare and maintain intake documentation and enter data into the Centre's Management Information System (MIS). Coordinate with internal teams to deliver solutions, such as building quotes or facilitating service access. Engage in community outreach to foster a collaborative approach to service delivery. Develop and maintain strategic partnerships with community organizations, healthcare providers, and service agencies to enhance coordinated care for individuals with developmental disabilities. Facilitate collaboration between internal teams and external partners to support integrated service planning and delivery. Identify and pursue new partnership opportunities that align with organizational goals and client needs. Serve as the primary liaison for partner agencies, ensuring timely communication, issue resolution, and relationship management. Monitor partnership performance and gather feedback to improve service coordination and outcomes. Generate leads by identifying potential service opportunities and initiating outreach to new partners. Serve as the primary liaison for partner agencies before contract activation, ensuring timely communication, clinician coordination, issue resolution, and relationship management.

Qualifications

Undergraduate degree in social or health sciences or equivalent 1 years of related experience working with children and youth with developmental disabilities and their families, with a focus on community engagement Experience working with children and youth with developmental disabilities and their families Knowledge of developmental services and educational, community, and health care service systems for children with developmental disabilities Excellent communication and interpersonal skills Experience on an interdisciplinary team and with multicultural environments is an asset The successful candidate must provide an acceptable Vulnerable Sector Screening Proficient with Microsoft Office Fluency in French is considered an asset

Surrey Place is an equal opportunity employer. Candidates from diverse groups are encouraged to apply. If you are contacted for an interview and require accommodation appropriate arrangements will be made to assist you through this process. We thank all applicants in advance for their interest; however only those selected for an interview will be contacted.