Service Centre Manager – Retail

Scarborough, ON, CA, Canada

Job Description

Education: Experience:

Education

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College/CEGEP

Work setting

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Retail business

Tasks

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Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Determine merchandise and services to be sold Implement price and credits policies Locate, select and procure merchandise for resale Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Oversee payroll administration Conduct performance reviews Supervise office and volunteer staff

Supervision

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1 to 2 people

Computer and technology knowledge

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Word processing software

Work conditions and physical capabilities

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Fast-paced environment Work under pressure Tight deadlines Handling heavy loads Attention to detail Sitting Combination of sitting, standing, walking Standing for extended periods

Personal suitability

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Efficiency Integrity Proactive Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Team player Ability to multitask

Experience

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2 years to less than 3 years Duree de l'emploi: Permanent Langue de travail: Anglais * Heures de travail: 40 hours per week

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Job Detail

  • Job Id
    JD2508950
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Scarborough, ON, CA, Canada
  • Education
    Not mentioned