As a Service Centre Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicle's needs while building loyalty. You will also be responsible for your team members' success. If you are ready to take the initiative, we're here to help you put your career on the fast-track to success.
The overall operation of a service centre: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met
Responsible for inventory, labour management and financial performance of the service centre
Mentor, lead and train the team to optimize their development
Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers
Help maintain a clean, well-organized service centre and facilitate a safe and secure working environment
Provide superior customer service leadership
Build trust and win repeat, loyal customers
Perform oil changes and other services that GCOC - Estevan completes
How you'll succeed:
You are friendly and willing to work as part of customer-focused team
Have effective interpersonal, oral communication skills
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
Knowledge of cash handling, facility and safety control policies and practices
Reliable transportation to and from work
Ability to occasionally lift up to 50 pounds
Be able to stand for extended periods of time and climb stairs
Have full mobility and are able to twist, stoop and bend
High school diploma or equivalent
2 years managerial/supervisory experience is required with preference in the quick lube/automotive industry
Benefits include:
Competitive pay & flexible work schedule
On-the-job training
As a Service Centre Manager, you will blend technical and management skills to lead, develop and train
Company provided uniforms and tools
Health Benefits after 3 months
We promote from within- a commitment we are passionate about
No late evenings
Paid time off and holidays
Job Type: Full-time
Pay: From $28.00 per hour
Benefits:
Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Store discount
Vision care
Ability to commute/relocate:
Estevan, SK: reliably commute or plan to relocate before starting work (required)
Experience:
service advisor: 2 years (preferred)
Customer service: 2 years (preferred)
Work Location: In person
Application deadline: 2023-09-05
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