Job Description

Dependable Truck & Tank Limited was founded in 1975 and is, as it was, a family owned and operated business. Our innovative design and engineering concepts allow us to manufacture highway tankers, trailers and emergency vehicles to our client's specifications. Along with our manufacturing capabilities, Dependable is a large supplier of petroleum equipment for both the carrier and contractor industries in both commercial and residential installs.

We are looking for a customer service orientated individual with automotive or truck Service Advisor experience. Preference will be those who have automotive or truck dealer experience. Able to do service scheduling, invoicing, service quotations, customer interaction, warranty recovery, etc.

RESPONSIBILITIES:

Daily interactions with customers, service technicians, vendors, and all levels of Management. Create and maintain repair order files. Prepare and present service quotations to be reviewed by management and presented to customers Contact customers to provide updates when equipment will be completed. Manage breakdown information by completing necessary paperwork and/or reports. Communicate breakdown information to proper supervisors if necessary. Direct all accident related information to liability & warranty claims. Monitor the retrieval of warranty parts to be returned to Dependable for warranty repairs. Other duties as assigned.
ABILITIES/SKILLS DESIRED:

Knowledge in automotive/ heavy trucks repairs and maintenance. Computer literacy and proficiency with Microsoft Office programs Strong communication skills, both written and verbal High level attention to detail
Join our team as a Service Advisor where your expertise will contribute to delivering exceptional service experiences for our valued customers!

#IND-HP

Job Type: Full-time

Pay: $24.00-$28.00 per hour

Benefits:

Dental care Extended health care On-site parking
Experience:

Service Advisor: 2 years (preferred)
Work Location: In person