Job Description

NOW HIRING: Service Advisor LOCATION: Centennial Mazda, Charlottetown, Prince Edward Island HOURS: Full time, permanent, 40-45 hours per week ( Mon - Fri - 7:45am - 5pm) WAGES: $15 - $18 per hour + benefits (negotiable based on experience)
WHAT DOES A SERVICE ADVISOR DO? At any one moment you could be swapping out a set of wiper blades, scheduling an appointment, explaining maintenance intervals to a new Mazda owner, accepting a payment, and re-shuffling schedules so technicians can squeeze in an oil change. Ready help resolve customer issues, greeting another customer who walks in the door, pricing new tires, sourcing a back ordered part, receiving a new parts order, emailing an invoice, and phoning a customer to tell them their car is ready for pickup.
Not sure this sounds like you? If you\xe2\x80\x99re a motivated, organized, service-oriented person with a positive attitude who loves to make people smile, we\xe2\x80\x99ll teach you to do all of that other stuff.
APPLICABLE SKILLS:

• Must have attention to detail and able to work under pressure
• Great attitude, works well in a team setting with minimal supervision
• Strong organizational, customer service, computer, and time management skills
• Motivated \xe2\x80\x93 we are looking for an employee who takes pride in their work
• Candidate must have valid driver\xe2\x80\x99s license

• Greet customers in person or by phone
• Communicate recommended maintenance and repair services to customers
• Review estimate and educate/explain work needed to be done
• Provide customers with estimated completion time and keep them informed of any changes
• Answering parts inquiries and following up with customers
• Assist with parts inventory accurately
• Maintain a tidy work environment

• Customer centered, team oriented staff
• Professional training and development
• Group health benefits plan
• Competitive wages
• Company matching RRSP

• Employee/ other partner discounts