Service Advisor, Bennett Gm

Cambridge, ON, CA, Canada

Job Description

###

Rev Up Your Career with Bennett GM!




Bennett GM is more than just a dealership--we're a

community of over 100 driven, passionate, and talented individuals

who bring energy and excellence to everything we do. We believe in growing together, which is why we invest in

continuous training, professional development, and career advancement

opportunities for every team member.


We're constantly evolving and looking for enthusiastic team players who want to

make an impact today and help shape the future

of automotive service. We offer

competitive pay, comprehensive health & dental benefits, bonus incentives, and a dynamic team culture

that makes coming to work something you'll actually look forward to!

###

Position: Service Advisor (Customer Experience Champion!)




Are you someone who thrives in a fast-paced environment, loves helping people, and enjoys being surrounded by the latest automotive technology? As a

Service Advisor

, you'll be the friendly face and trusted advisor our customers count on to make their vehicle service experience smooth, stress-free, and even enjoyable.


You'll be part of a high-performing team where your communication skills, attention to detail, and technical knowledge will shine every day.

If you love cars and people, this job is the perfect match.



###

What You'll Be Doing (Your Day-to-Day Adventure):



Welcome & Wow:

Be the first impression--greet every customer with a smile and positive energy while helping them get started with their service needs.

Walk & Talk:

Perform a walk-around inspection with the customer, listen to their concerns, and capture everything clearly on the work order.

Estimate Like a Pro:

Build accurate quotes with transparent pricing and timelines--no surprises, just trust.

Team Up:

Work closely with technicians and the service tower to keep things moving efficiently and on schedule.

Keep Customers in the Know:

Provide clear updates throughout the process and explain repairs in a way that builds confidence and understanding.

Follow Up & Follow Through:

Call customers after service to make sure they're satisfied and encourage their feedback (we take great pride in our CSI scores!).

Problem Solver:

Handle any issues with empathy, professionalism, and quick thinking--helping turn challenges into opportunities.
And of course, other duties may pop up along the way--we roll with it, adapt fast, and support each other like a team should!

###

What You Bring to the Table:



A knack for

connecting with people

--you're friendly, confident, and a great communicator Ability to

translate "mechanic-speak" into plain English

Thrive under pressure and enjoy the pace of busy days You're tech-savvy, organized, and not afraid to get a little hands-on Prior experience as a

Service Advisor

(1+ years) and solid vehicle knowledge Valid Ontario driver's license (manual transmission? No problem!) A desire to

keep learning and growing

--we love curious minds!
###

Work Where It Happens:



Full-time position Shifts scheduled Monday to Friday (7:30am-6:00pm) Rotating Saturdays (8:00am-1:00pm)--because we're here when our customers need us
###

Perks & Benefits:



Competitive Pay: Average of $50,000-$85,000/year

with

bonuses

Health & Dental Coverage

RRSP Matching Program

Life Insurance

A supportive environment where your efforts are recognized and appreciated


###

Ready to Join the Ride?




If you're ready to shift your career into high gear, we'd love to hear from you! Submit your resume and take the first step toward joining an

exciting, fast-moving, and forward-thinking team

at Bennett GM.

We thank all applicants for their interest--only those selected for interviews will be contacted.

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Job Detail

  • Job Id
    JD2616983
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cambridge, ON, CA, Canada
  • Education
    Not mentioned