--------- Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Receive payments
Computer and technology knowledge
------------------------------------- Database software
MS Excel
MS Windows
MS Office
Spreadsheet
--------------------------------------------- Attention to detail
Fast-paced environment
Work under pressure
Physically demanding
Personal suitability
------------------------ Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Organized
Reliability
Team player
Screening questions
----------------------- Are you available for the advertised start date?
Are you currently legally able to work in Canada?
Do you have previous experience in this field of employment?
Experience
-------------- Experience an asset
Health benefits
------------------- Dental plan
Health care plan
Vision care benefits
Financial benefits
---------------------- Bonus
Group insurance benefits
Life insurance
Pension plan
Other benefits
------------------ Other benefits
Duree de l'emploi: Permanent
Langue de travail: Anglais
* Heures de travail: 40 to 44 hours per week
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